Fabiana Querales Tortolero
Household Assistant
Oakland,CA
Summary
Reliable Nanny/Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft and correspondence management.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Nanny / Family Assistant / Private Tutor
Private Family House
East Bay, California
06.2019 - Current
- Provided hands-on care for children ages (10 weeks - 12 years old) including meal preparation, transportation, and schoolwork assistance
- Managed daily household tasks, including light housekeeping, laundry, grocery shopping, and organizing family schedules
- Coordinated family activities, appointments, and travel arrangements
- Communicated effectively with parents
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Collaborated effectively with other household staffs to maintain an organized home.
- Regularly traveled with family to help with vacation activities and childcare.
- Transported children to and from activities using personal or family vehicle.
- Maintained family privacy and security by handling sensitive information discreetly and respecting confidentiality boundaries.
Social Media Manager
La máquina de hacer pájaros
Barquisimeto, Venezuela
10.2018 - 04.2019
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
ESL Teacher (After-Hours School)
The little genius academy
Barquisimeto, Venezuela
01.2015 - 08.2018
- Taught English as a Second Language (ESL) to young children, focusing on language acquisition through interactive and structured lessons
- Created lesson plans, assessed students’ progress, and adapted teaching methods based on individual needs
- Fostered a positive, encouraging learning environment, ensuring all students felt supported and engaged
- Maintained clear communication with parents regarding student performance and development
Administrative Assistant
Farmacia X
Cabudare, Venezuela
10.2012 - 07.2013
- Provided administrative and clerical support in a fast-paced family-owned pharmacy
- Managed schedules, appointments, and customer service inquiries, ensuring efficient daily operations
- Assisted with inventory tracking and ordering supplies, maintaining an organized workplace
- Handled sensitive patient information with confidentiality and accuracy
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Some College (No Degree) - Social Communications
Yacambú University
Cabudare, VenezuelaSkills
Household Management
Childcare & Child Development
Calendar & Schedule Management
Travel Coordination
Light Housekeeping
Laundry
Communication
Interpersonal Skills
Social Media Management
Content Creation
Time Management
Multitasking
Microsoft Office Suite
Google Workspace
Reliability and trustworthiness
Bilingual (English, Spanish)
Additional Information
Valid U.S work permit, Valid California Driver's license, Car owner, Strong references
Timeline
Nanny / Family Assistant / Private Tutor
Private Family House
06.2019 - Current
Social Media Manager
La máquina de hacer pájaros
10.2018 - 04.2019
ESL Teacher (After-Hours School)
The little genius academy
01.2015 - 08.2018
Administrative Assistant
Farmacia X
10.2012 - 07.2013
Some College (No Degree) - Social Communications
Yacambú University