FABIANA RUBIO
Pembroke Pines ,FL
Overview
9
9
years of professional experience
Work History
BOH Team Member
Popscorn
07.2024 - Current
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Ensured timely shipment of products by meticulously organizing and packing orders.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
FRONT DESK
Matthew's & co. Salon & spa
11.2023 - 05.2024
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
SERVER - BARTENDER
Cabo's Mexican Grill
12.2016 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
ROOFING SALES
Skyroof LLC.
03.2021 - 11.2023
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
- Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
CLEANER
Cleaner
11.2018 - 08.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
CASHIER - CUSTOMER SERVICE - STOCKER
Burlington store
03.2016 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School -
Ángel De La Guarda
Venezuela06.2016
Skills
- Customer service
- Communication
- Teamwork
- Problem-solving
- Organizing
- Presentation
- Computer skills
- Attention to detail
- Bilingual Spanish & English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
BOH Team Member
Popscorn
07.2024 - Current
FRONT DESK
Matthew's & co. Salon & spa
11.2023 - 05.2024
ROOFING SALES
Skyroof LLC.
03.2021 - 11.2023
CLEANER
Cleaner
11.2018 - 08.2021
SERVER - BARTENDER
Cabo's Mexican Grill
12.2016 - 05.2024
CASHIER - CUSTOMER SERVICE - STOCKER
Burlington store
03.2016 - 07.2018
High School -
Ángel De La Guarda
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