Fabian Alexander Santamaria Sandoval
Denver,CO
Summary
A results-driven and highly organized Retail Merchandising Supervisor with proven leadership experience in managing teams and optimizing retail operations. Skilled in product placement, inventory control, and implementing merchandising strategies to drive sales and improve customer experiences. Strong communicator with the ability to motivate teams, resolve conflicts, and make data-informed decisions to meet company goals. Adaptable and customer-focused, with a solid understanding of market trends and retail best practices. Committed to delivering exceptional performance and maintaining a high standard of operational efficiency.
Overview
8
8
years of professional experience
Work History
Retail Merchandising Associate
Retail Odyssey
02.2024 - Current
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
Pool Technician
Aquabright Pools
12.2021 - 12.2023
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
Supervisor of Distribution Operations
Geslog
01.2019 - 11.2021
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
Supervisor of Operations
Hyatt Hotels Corp
07.2016 - 01.2018
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
Bachelor Of Technology -
Confraternidad De San Fernando
Bogota, Co12.2015
Skills
Leadership & Management Skills:
1 Team Leadership: Motivate and coordinate teams to meet goals and follow procedures
2 Decision-Making: Make quick, informed decisions under pressure
3 Effective Communication: Clearly communicate expectations and feedback to both the team and upper management
4 Conflict Resolution: Manage team disputes in a constructive manner
5 Time Management: Prioritize tasks to meet deadlines
Operational & Technical Skills:
1 Merchandising Knowledge: Understand best practices in product placement and sales strategies
2 Inventory Management: Monitor stock levels and handle replenishment
3 Data Analysis: Use sales and performance data to inform decisions
4 Market Trends Awareness: Stay updated on retail trends and consumer preferences
5 Staff Training: Train and develop team members on product knowledge and customer service
Interpersonal Skills:
1 Empathy & Motivation: Recognize team needs and maintain a positive work environment
2 Customer Focus: Ensure high-quality customer experiences
3 Teamwork: Foster collaboration with different departments (sales, logistics, marketing)
Organizational Skills:
1 Project Management: Plan and execute large-scale initiatives like product launches
2 Adaptability: Adjust quickly to changes in demand or company policies
3 Compliance: Ensure adherence to company policies and safety standards
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Retail Merchandising Associate
Retail Odyssey
02.2024 - Current
Pool Technician
Aquabright Pools
12.2021 - 12.2023
Supervisor of Distribution Operations
Geslog
01.2019 - 11.2021
Supervisor of Operations
Hyatt Hotels Corp
07.2016 - 01.2018
Bachelor Of Technology -
Confraternidad De San Fernando
Similar Profiles
Christopher ConchaChristopher Concha
Retail Accounts Manager at Retail OdysseyRetail Accounts Manager at Retail Odyssey
Royal GoodenRoyal Gooden
Merchandiser at Retail OdysseyMerchandiser at Retail Odyssey
Darin FredericksonDarin Frederickson
Merchandiser at Retail OdysseyMerchandiser at Retail Odyssey