Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fabiana M Perdomo Perez

Houston,TX

Summary

Proven warehouse and customer service professional with a track record of enhancing operational efficiency at Amazon and Igloo Coolers. Expert in inventory management and customer engagement, demonstrating exceptional teamwork, problem-solving abilities, and a commitment to excellence. Increased inventory accuracy by 20%, showcasing agility and effective communication skills.

Overview

5
5
years of professional experience

Work History

General Warehouse Associate

Amazon
12.2023 - 07.2024
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.

Warehouse Associate

Ross Distribution Center
10.2023 - 12.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Inventory

Igloo Coolers
01.2023 - 09.2023
  • Boosted overall efficiency by assisting with inventory management tasks such as receiving deliveries, rotating stock, and updating inventory records.
  • Carry out different daily inventories of warehouse products. Check if what was physically there was also systematic.
  • Move products systematically and keep rigorous control of each product.

Auditor Clerk

Igloo Coolers
08.2021 - 01.2023
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Audit the trailers that were going to be shipped on the day in the shipping area.
  • Fill out the corresponding forms to be able to dispatch the trailers.
  • Inspect that all loads were loaded in good condition and with the corresponding products.
  • Audit the products that were sent from other warehouses.

Call Center Representative

Conecta
01.2019 - 06.2021
  • Handling incoming and outgoing calls.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Manage appointments for different types of home accommodations and address management.

Education

GED -

CEAPUCV
Caracas, Venezuela
06.2011

Skills

  • Heavy Lifting
  • Loading and unloading
  • Pallet jacking
  • Warehouse Organization
  • Problem Solving
  • Inventory Management
  • Teamwork and collaboration
  • Communication
  • Agility
  • Empathy
  • Time Management

Timeline

General Warehouse Associate

Amazon
12.2023 - 07.2024

Warehouse Associate

Ross Distribution Center
10.2023 - 12.2023

Inventory

Igloo Coolers
01.2023 - 09.2023

Auditor Clerk

Igloo Coolers
08.2021 - 01.2023

Call Center Representative

Conecta
01.2019 - 06.2021

GED -

CEAPUCV

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Fabiana M Perdomo Perez