Pragmatic hard worker well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Self Employed/Owner/Operator
Heart To Hand
Tampa, FL
01.2019 - Current
Manage Etsy Shop (online shop)
Create designs as requested by customer
Create hand crafted items
Design on Adobe illustrator(social media post, cutting files, printing files)
Use hand and power tools, glue, cement, plaster, wood paint, chalk paint
Make paper creations (3d paper, Cake Toppers, Banners, Invitation cards, Paper Flowers)
Design and cut vinyl decals
Keep work area organized and clutter-free
Create invoices for customers
Remit sales tax every 3 months.
Maintained up-to-date administrative records to monitor operational conditions.
Evaluated suppliers to maintain cost controls and improve operations.
Introduced new methods, practices and systems to reduce turnaround time.
Consulted with customers to assess needs and propose optimal solutions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Career Break
Maternity Leave
Tampa, Florida
01.2017 - Current
Spent two years parenting my children. Now, eager to return to pursuing a full-time career. In that time:
Set up a shop on Etsy offering handmade party decorations and digital files.
Manage a webpage in wordpress, Facebook, and Instagram, I ran marketing campaigns in social media to advertise it.
Volunteered at local non profit organization by teaching Spanish to elementary school kids.
Manager Assistant
Designs To Shine
Pinellas Park, FL
12.2015 - 11.2016
Create and analyze results through reporting.
Develop and maintained effective working relationships with team members, management, and customers.
Receive orders, process payments, and create invoices in QuickBooks.
Assist with social media management.
Update products on website.
Assisted in organizing and overseeing assignments to drive operational excellence.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Created employee schedules to align coverage with forecasted demands.
Mentored team members to enhance professional development and accountability in workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Cashier and Server
Don Pancho Villa Market & Restaurant
Clearwater, FL
01.2015 - 11.2015
Stocked, tagged and displayed merchandise as required.
Greeted customers entering store and responded promptly to customer needs.
Restocked and organized merchandise in front lanes.
Checked personal identifications during alcohol and tobacco sales.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Bag and pack customer orders and purchases
Process cash register transactions by inputting product costs and giving back change