Fabian Martinez
Phoenix,AZ
Summary
Versatile and results-driven professional, excelling in roles requiring exceptional customer service and problem-solving abilities. Demonstrated success in enhancing customer satisfaction and teamwork, with a proven track record in workload management and critical thinking. Skilled in both technical tasks and collaborative projects, consistently achieving and exceeding project goals.
Overview
5
5
years of professional experience
Work History
Electrical Helper
Canyon State Electric
04.2024 - Current
- Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
- Fostered a positive working environment among crew members through clear communication, teamwork, and mutual respect for each other''s skills and abilities.
- Operated hand and power tools correctly to minimize risks of damage, shock, or personal injury.
- Installed light fixtures in existing structures and new constructions.
Sales Advisor
Best Buy
11.2022 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Driver
Uber Eats
09.2021 - 10.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Line Cook
Flower Child
05.2020 - 04.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
Original Hamburger Works
06.2019 - 05.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Game Room Attendant
Peter Piper Pizza Inc
02.2019 - 03.2019
- Assisted customers with redeeming tickets or points for prizes in a friendly manner.
- Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Boosted Game Room revenue through effective up-selling of products and services.
Education
No Degree - Criminal Justice
Maricopa Community Colleges - Gateway Community College
Phoenix, AZHigh School Diploma -
North High School
Phoenix, AZ05.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Teamwork and Collaboration
- Workload Management
Timeline
Electrical Helper
Canyon State Electric
04.2024 - Current
Sales Advisor
Best Buy
11.2022 - Current
Driver
Uber Eats
09.2021 - 10.2022
Line Cook
Flower Child
05.2020 - 04.2021
Line Cook
Original Hamburger Works
06.2019 - 05.2020
Game Room Attendant
Peter Piper Pizza Inc
02.2019 - 03.2019
No Degree - Criminal Justice
Maricopa Community Colleges - Gateway Community College
High School Diploma -
North High School
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