Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fabio Gomes

Dorchester,MA

Summary

Dynamic professional with a proven track record in customer service and issue resolution. Demonstrates strong situational awareness and sound judgment, ensuring smooth operations in fast-paced environments. Fluent in multiple languages, excelling in diverse settings and effective communication across teams. Committed to leveraging experience and expanding skills within a forward-thinking organization.

Overview

6
6
years of professional experience

Work History

Patient Transporter

Massachusetts General Hospital
Boston, MA
02.2024 - Current
  • Transported patients safely between departments and facilities.
  • Assisted nursing staff with patient mobility needs and comfort.
  • Maintained cleanliness and organization of transport equipment.
  • Followed safety protocols during patient transfers and handling.
  • Communicated effectively with healthcare teams regarding patient status.
  • Monitored patient conditions during transportation to ensure safety.
  • Followed all safety guidelines while transporting patients in a wheelchair or bed.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
  • Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.

Renovator and Residential builder.

ERISE BUILDERS' INC
Dedham, Massachusetts
11.2022 - 02.2024
  • Collaborated with team members to ensure timely completion of projects.
  • Assisted in selecting materials that met project specifications and budgets.
  • Operated hand tools and power equipment safely during renovation tasks.
  • Followed safety protocols to minimize risks during renovation activities.
  • Provided excellent customer service by responding promptly to inquiries.
  • Identified areas needing repair or improvement during project inspections.
  • Inspected existing structures to determine structural integrity prior to renovation.

Ground Operation

CABO VERDE AIRLINES
Praia, Cabo Verde
09.2019 - 10.2022
  • Managed baggage handling procedures to ensure timely delivery.
  • Assisted in ramp operations during aircraft arrivals and departures.
  • Conducted safety checks on ground equipment before operations commenced.
  • Collaborated with airport staff to resolve operational challenges promptly.
  • Organized transportation services for arriving passengers who require special accommodations or additional assistance upon disembarking the plane.
  • Responded quickly and efficiently to emergency situations on the tarmac or within the terminal building.
  • Communicated effectively with airline dispatchers regarding delay information or weather updates affecting scheduled departures and arrivals.
  • Maintained communication with crew members, customers and other ground staff to ensure smooth operations.

Security Guard

SPARTAN SECURITY
Praia, Cape Verde
03.2020 - 12.2020
  • Monitored premises to ensure safety and security of staff and visitors.
  • Conducted regular patrols to identify and address potential security risks.
  • Responded promptly to alarms and incidents, following established protocols.
  • Enforced company policies and procedures regarding access control and visitor management.
  • Provided excellent customer service, addressing inquiries from visitors and employees.
  • Conducted daily security patrols of assigned areas.
  • Completed incident reports regarding violations of policies or procedures.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Identified potential security risks and recommended corrective actions.
  • Maintained high levels of alertness throughout shifts.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.

Education

High School Diploma -

Escola Secundaria Abilio Duarte
Praia, Cabo Verde
06-2018

Skills

  • Fluent in multiple languages
  • Mobility assistance
  • Safety protocols
  • Equipment maintenance
  • Condition monitoring
  • Customer service
  • Attention to detail
  • Team collaboration
  • Patient safety
  • Patient confidentiality
  • Regulatory compliance
  • Transportation procedures
  • Professionalism and ethics
  • Specimen transportation
  • Detail-oriented
  • Analytical and critical thinking

Languages

English
Professional
Spanish
Professional
Portuguese
Native/ Bilingual
Cape Verdean Creol
Native/ Bilingual

Timeline

Patient Transporter

Massachusetts General Hospital
02.2024 - Current

Renovator and Residential builder.

ERISE BUILDERS' INC
11.2022 - 02.2024

Security Guard

SPARTAN SECURITY
03.2020 - 12.2020

Ground Operation

CABO VERDE AIRLINES
09.2019 - 10.2022

High School Diploma -

Escola Secundaria Abilio Duarte