Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fabio Rodriguez Batista

Fabio Rodriguez Batista

Palm Beach Gardens,FL

Summary

Dynamic professional with extensive experience at NTB and Tire Kingdom, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction and driving sales.

Consistently fostering a positive work environment for professional development.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Tire Kingdom
03.2025 - 06.2025


  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Automotive Technician

Tire Kingdom
01.2023 - 05.2024
  • Multiple Brake jobs on high end vehicles
  • Routine maintenance on shocks and struts for passenger vehicles, light trucks and SUVs
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and following proper operating procedures.

Education

Automotive Technology - Automotive Engineering

Houston Community College
Houston, TX
06.2020

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Workload management
  • Problem-solving
  • Conflict resolution
  • Multitasking and organization
  • Strategic thinking
  • Verbal and written communication

Languages

English
Full Professional
Spanish
Native or Bilingual
French
Limited Working

Timeline

Assistant Manager

Tire Kingdom
03.2025 - 06.2025

Automotive Technician

Tire Kingdom
01.2023 - 05.2024

Automotive Technology - Automotive Engineering

Houston Community College

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