Fabio Souza
Lawndale,CA
Summary
Administrative Analyst with expertise in logistics, account management, and team leadership across diverse industries. Proven ability to enhance project management support and drive customer service excellence. Multilingual proficiency in English, Spanish, and Portuguese complements a strong background in international operations. Aiming to leverage skills and multicultural experience to contribute effectively in a dynamic environment.
Overview
16
16
years of professional experience
Work History
Appointment Setter
Brand Lab Media
Loveland, CO
06.2023 - 06.2024
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
- Remote and KPI-driven environment; CRM, cloud computing, Google Sheets, multiple meetings, and training sessions via Zoom.
Freelancer
Multiple Companies
Multiple Cities, Multiple States And Countries
02.2017 - 06.2023
- Rideshare driver; Cruise Ship Duty-Free Sales Associate; Interpreter.
Administrative Coordinator
Bureau Veritas/Posh
Rio De Janeiro, RJ
01.2015 - 02.2017
- Provided support for management-level personnel in preparing presentation materials in a multicultural and bilingual environment.
- Developed strategies for streamlining day-to-day operations that increased productivity in a maritime platform with a capacity for up to 500 people.
- Researched and prepared reports required by management or governmental agencies.
- Monitored inventory levels of supplies needed for daily operations and placed orders when necessary.
Language Consultant
Self-employed
Rio De Janeiro, RJ
02.2011 - 01.2015
- Developed and implemented customized lesson plans based on client needs and learning styles.
Customer Account Manager
IBM, Global Business Services
Rio De Janeiro, RJ
09.2008 - 02.2011
- Analyzed financial health of customers in order to assess creditworthiness prior to extending terms or issuing invoices.
- Assisted sales team with challenging client requests and issues.
- Coordinated with vendors regarding product availability and delivery schedules.
Education
Bachelor of Science - Business Administration
California State University Northridge
Northridge, CA06-2006
Skills
- Relationship-selling skills
- Outgoing and friendly
- Database administration
- Cross-functional teamwork
- Office management
- Documentation and control
- Task delegation
- CRM proficiency
- Sales negotiations
- Adaptability and flexibility
- Inventory management
- Account management
- Satellite communications mastery
- Critical thinking capacity
- Equipment troubleshooting
- Broadcast automation systems
- Continuous learning mindset
Timeline
Appointment Setter
Brand Lab Media
06.2023 - 06.2024
Freelancer
Multiple Companies
02.2017 - 06.2023
Administrative Coordinator
Bureau Veritas/Posh
01.2015 - 02.2017
Language Consultant
Self-employed
02.2011 - 01.2015
Customer Account Manager
IBM, Global Business Services
09.2008 - 02.2011
Bachelor of Science - Business Administration
California State University Northridge
Similar Profiles
Melissa Vilas BoasMelissa Vilas Boas
Senior Manager, Partner Development at SHE Media, A Penske Media BrandSenior Manager, Partner Development at SHE Media, A Penske Media Brand
Kevin ByamukamaKevin Byamukama
Intern at Brand Lab ConsortiumIntern at Brand Lab Consortium
Nandini BhatiNandini Bhati
HR Manager at Academy for Computer Training (Guj) Pvt. Ltd (Brand Words Worth English Language Lab)HR Manager at Academy for Computer Training (Guj) Pvt. Ltd (Brand Words Worth English Language Lab)