Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fabio Vargas

Doral,FL

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Knowledgeable [Job Title] with over [Number] years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Seasoned [Job Title] knowledgeable about [Type] operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Director of Operations

VPNE Parking Solutions LLC
Miami, FL
02.2019 - Current
  • Established operational guidelines and identified opportunities for improvement.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Communicated clear and consistent messages regarding departmental goals to produce desired results.
  • Developed and maintained client relationships to grow business and improve account retention.
  • Assessed reports and adjusted workflows to realign with targets.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Contributed to organizational strategic direction to improve products and services.
  • Organized and oversaw work schedules of departmental managers.
  • Delegated work to staff, setting priorities and goals.

Valet Parking Manager

Florida Parking Group
Miami, FL
08.2017 - 02.2020
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Managed VIP arrivals and departures with smooth and professional approach.
  • Coached team members to consistently exceed superior customer service standards.
  • Verified correct use of procedures and recordkeeping requirements by each valet team member.

Valet Parking Manager

Miami Parking Co
Miami, FL
12.2015 - 08.2016
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Managed VIP arrivals and departures with smooth and professional approach.
  • Coached team members to consistently exceed superior customer service standards.
  • Verified correct use of procedures and recordkeeping requirements by each valet team member.
  • Coordinated valet service for large groups, special events and daily guest loads.
  • Led daily stand up meetings to convey new policies, outline schedules and correct performance deficiencies.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Created work schedules to provide quality service to customers and maintain employee satisfaction.
  • Coordinated staff activities and provided training to improve skills.

Education

High School Diploma -

Colegio Cooperativo ADEPAF
Bogota, Colombia
12.1997

Skills

  • Strategic Planning
  • Risk Mitigation
  • Schedule Oversight
  • Operations Oversight
  • Strategic Planning and Execution
  • Cost Control
  • Business Management
  • Process Improvement
  • Financial Controls Implementation
  • Leadership Training
  • Employee Motivation
  • Operations Management
  • Customer Service
  • Employee Relations
  • Hiring and Onboarding
  • Team Building and Leadership
  • Delegation
  • Relationship Building
  • Logistics

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Director of Operations

VPNE Parking Solutions LLC
02.2019 - Current

Valet Parking Manager

Florida Parking Group
08.2017 - 02.2020

Valet Parking Manager

Miami Parking Co
12.2015 - 08.2016

High School Diploma -

Colegio Cooperativo ADEPAF
Fabio Vargas