Fabio A. Castillo Molina
Colombia,Bogotá
Summary
Passionate and organized professional with over 6 years of sales and managing experiences, across different facets and projects including inbound sales, coasching guidelines, appoinment setter and cold calling. Extremely motivated to constantly develop my skills and grow professionally. I´m a person with excellent attitude and dedicatio to reach new goals. Dynamic, patient, punctual and organized, noted for the ability to work in team.
Overview
5
5
years of professional experience
Work History
Appointment Setter
RealtyGen
Bogotá
03.2024 - 08.2024
- Coordinate and schedule appointments or meetings between potential customers and company representatives.
- Identify and search for potential customers through various sources, such as databases.
- Communicating effectively with team members, management, and potential clients
- Meeting or exceeding weekly and monthly appointment setting goals. Staying up-to-date with product and service knowledge.
Sales Agent
Xyzies
Bogotá
09.2022 - 02.2024
- Efficiently served as a sales agent representative for several providers (Spectrum, at&t, frontier and Home security systems)
- Specialized in voice-related sales, demonstrated exceptional communication skills and a customer-centric approach to ensure positive interactions.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Sales Manager
TDCX
Bogotá
08.2021 - 08.2022
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports to management on sales performance.
- Managed day-to-day operations of the team, including performance reviews, team meetings, coaching sessions and sales clinic.
- Scheduling appoinments with clients for SAP (Systems applications and products in data processing)
Supervisor of Operations
Xyzies
Bogotá
01.2020 - 07.2021
- Supervise sales representatives and assistants. Track daily, weekly, and monthly performance and sales metrics.
- Assist sales representatives and team to meet and exceed goals.
- Understand customer needs, offer solutions and support.
- Work with sales team, doing coaching sessions, to develop agents skills and reach monthly goals.
Education
Journalism And Social Communication.
Minuto De Dios University
Bogotá, ColombiaSkills
- Computer Skills
- Positive Attitude
- Problem-Solving
- CRM Software
- Salesforce CRM
- Active listening
- Adaptavility
- Self motivated
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Appointment Setter
RealtyGen
03.2024 - 08.2024
Sales Agent
Xyzies
09.2022 - 02.2024
Sales Manager
TDCX
08.2021 - 08.2022
Supervisor of Operations
Xyzies
01.2020 - 07.2021
Journalism And Social Communication.
Minuto De Dios University
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