Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fabiola Aguilera

Lexington,KY

Summary

I have 2 years leaving in USA I started working as a housekeeper but after 6 months I was promoted as a recruiter and Admin Person, I attended to the associates from my office, we filled out applications, I took care of the invoices of the properties in my charge and managed the management of wisely cards and uniforms.
2 months later I had a promotion as an account manager and had full management of my properties taking lexington from 90K to 150K taking care of the entire account of hospitality bussines, payroll and offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.


Overview

2
2
years of professional experience

Work History

Daycore Manager

Pritchard Sports
11.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Account Manager

Heart Of The House Hospitality
08.2021 - 11.2022
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Built and strengthened long-lasting associates relationships based on accurate price quotes
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Developed and implemented strategies to increase client retention.

Education

BBA - Business Administration

UNIVERSIDAD TECNOLOGICA DE MEXICO
CIUDAD DE MEXICO
08.2015

Skills

  • Bilingual
  • Cleaning
  • Microsoft
  • Salesforce
  • Recruiter
  • Management
  • Hotel Experience
  • Banquets Experience
  • Order Supplies
  • Health and Safety Regulations
  • Coordinate Events
  • Team Leadership

Languages

español
Native or Bilingual

Timeline

Daycore Manager

Pritchard Sports
11.2022 - Current

Account Manager

Heart Of The House Hospitality
08.2021 - 11.2022

BBA - Business Administration

UNIVERSIDAD TECNOLOGICA DE MEXICO
Fabiola Aguilera