Proven to excel in fast-paced environments, I leveraged my cash handling expertise and adaptability to enhance customer satisfaction at Dollar General. My knack for problem-solving and teamwork significantly contributed to achieving sales goals and maintaining high service standards. Recognized for reliability and exceptional customer service, I consistently met business needs with professionalism.
Overview
3
3
years of professional experience
Work History
Store Front Cashier
Dollar General
823 W Main St, Jenks, OK 74037
07.2023 - 10.2024
Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Improved customer satisfaction by providing efficient and accurate cash handling services.
Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Maintained organized and orderly front end and removed carts, baskets, and debris.
Prevented loss prevention incidents through vigilant monitoring of customers within the store front area.
Contributed to sales goals by promoting store rewards programs and upselling products when appropriate.
Coordinated with stocking associates to ensure product availability at all times, leading to higher customer satisfaction rates among repeat patrons.
Demonstrated adaptability during peak hours by effectively multitasking between cashier duties, customer inquiries, and keeping lines moving swiftly.
Supported store operations by completing various administrative tasks such as filing paperwork or updating product displays.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Set up new sales displays each week with fresh merchandise.
Waitress
Mazzio's Pizza
510 W Main St, Jenks, OK 74037
10.2022 - 06.2023
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Cashier
Arbys Resturant
520 W Main St, Jenks, OK 74037
11.2021 - 10.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Healthcare
Tulsa Community College
Tulsa, OK
01-2028
High School Diploma -
Jenks High School
205 E B St, Jenks, OK 74037
05-2024
Skills
Patience and empathy
Reliability and punctuality
Cash handling expertise
Professional appearance
Teamwork and collaboration
Customer service
Problem-solving
Honest and dependable
Time management
Reliable and responsible
Cleaning and sanitizing
Multitasking
Critical thinking
Customer service excellence
Organizational skills
Active listening
Effective communication
Verbal communication
Adaptability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Front Cashier
Dollar General
07.2023 - 10.2024
Waitress
Mazzio's Pizza
10.2022 - 06.2023
Cashier
Arbys Resturant
11.2021 - 10.2022
Bachelor of Science - Healthcare
Tulsa Community College
High School Diploma -
Jenks High School
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