Fabiola Amaro
Jenks,OK
Summary
Proven to excel in fast-paced environments, I leveraged my cash handling expertise and adaptability to enhance customer satisfaction at Dollar General. My knack for problem-solving and teamwork significantly contributed to achieving sales goals and maintaining high service standards. Recognized for reliability and exceptional customer service, I consistently met business needs with professionalism.
Overview
3
3
years of professional experience
Work History
Store Front Cashier
Dollar General
07.2023 - 10.2024
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Prevented loss prevention incidents through vigilant monitoring of customers within the store front area.
- Contributed to sales goals by promoting store rewards programs and upselling products when appropriate.
- Coordinated with stocking associates to ensure product availability at all times, leading to higher customer satisfaction rates among repeat patrons.
- Demonstrated adaptability during peak hours by effectively multitasking between cashier duties, customer inquiries, and keeping lines moving swiftly.
- Supported store operations by completing various administrative tasks such as filing paperwork or updating product displays.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
Waitress
Mazzio's Pizza
10.2022 - 06.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Cashier
Arbys Resturant
11.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Healthcare
Tulsa Community College
Tulsa, OK01-2028
High School Diploma -
Jenks High School
205 E B St, Jenks, OK 7403705-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling expertise
- Professional appearance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Cleaning and sanitizing
- Multitasking
- Critical thinking
- Customer service excellence
- Organizational skills
- Active listening
- Effective communication
- Verbal communication
- Adaptability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Front Cashier
Dollar General
07.2023 - 10.2024
Waitress
Mazzio's Pizza
10.2022 - 06.2023
Cashier
Arbys Resturant
11.2021 - 10.2022
Bachelor of Science - Healthcare
Tulsa Community College
High School Diploma -
Jenks High School
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