Fabiola Anderson
Summary
Experienced Bilingual leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Early Head Start Program Coach Facilitator
Ddi Vantage
05.2024 - 07.2025
- Established and maintained quality control standards.
- Developed job-specific competencies and performance standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Provided coaching and mentoring to employees.
- Developed and implemented successful onboarding program for supervisor and leads for all areas of services.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Created and oversaw 3 training programs for operations.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Identified areas in need of improvement and implemented solutions.
- Formulated focused and individualized resolutions aimed to peacefully settle disputes.
- Assisted with data development plans, strategies and implementation to align and with company goals
Early Head Start Family Advocate Home-Base
Ddi Vantage
01.2017 - 05.2024
- Collaborated with families to assist in growth, development, and education to increase potential.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Identified available community resources and programs for families of disabled children.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Developed and implemented programs to support children's mental health and well-being.
- Documented data and completed accurate updates to case records.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
English/Spanish Victim Advocate Coordinator
NEW HORIZONS CRISIS CENTER
01.2015 - 12.2016
- Case Manager in Shelter
- Bilingual Victim Advocate Coordinator for 5 counties
- Translator
- Parenting Classes
- Groups children/adults
- Children's victim advocacy
- Prevention specialist
- Housing specialist
Cultural Liaison /Marketing (Spanish/English)
CEMETERIES & MORTUARIES MEMORIAL
01.2008 - 12.2011
- Effectively search for needs for customers of different cultures
- Experience in creating and translating advertising for company
- Researched, planned, evaluated, approved and budgeted present and future tasking goals
Internship
SANTIAGO POLICE
01.2007 - 12.2007
- Company Overview: (Chile)
- Assistant detective Ramos
- Qualified trainer in prevention of sexual Harassment
- Recognized communication skills, report writing
- (Chile)
Customer Service Desk
TEXAS TRAVEL
01.2002 - 12.2005
- Company Overview: (Santiago, Chile)
- Resolved customer requests, questions, and complaints
- Carefully monthly reports and yearly status reports regarding complaints
- (Santiago, Chile)
Receptionist
TEXAS TRAVEL
01.2001 - 12.2002
- Company Overview: (Santiago, Chile)
- Receiving calls and processing orders
- Producing weekly and monthly reports
- (Santiago, Chile)
Education
BS Social Work - Social Services
Univ. Del Mar
12-2006
Skills
- Task delegation
- Interpersonal relationships
- Training facilitation
- Curriculum design
- Business administration
- Course materials development
- Bilingual Spanish/English
- Learning management systems
- Team building
- Motivational techniques
- Innovation and creativity
- Orientation and onboarding
- Program development
- Training program development
- Employee retention strategies
- Training program implementation
Certification
- Early childhood development Training - Supporting Coaches to use self regulation
- Great kids curriculum development
- Practice base coaching
- Leadership builders
- Victim Advocacy & 1st responders
- Trauma Informed
Timeline
Early Head Start Program Coach Facilitator
Ddi Vantage
05.2024 - 07.2025
Early Head Start Family Advocate Home-Base
Ddi Vantage
01.2017 - 05.2024
English/Spanish Victim Advocate Coordinator
NEW HORIZONS CRISIS CENTER
01.2015 - 12.2016
Cultural Liaison /Marketing (Spanish/English)
CEMETERIES & MORTUARIES MEMORIAL
01.2008 - 12.2011
Internship
SANTIAGO POLICE
01.2007 - 12.2007
Customer Service Desk
TEXAS TRAVEL
01.2002 - 12.2005
Receptionist
TEXAS TRAVEL
01.2001 - 12.2002
BS Social Work - Social Services
Univ. Del Mar