Fabiola Antelo
Alexandria,VA
Summary
Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Cardinal Management Group, Inc.
Alexandria, VA
04.2007 - Current
- Communicated with residents via email and/or phone call to schedule maintenance requests services, as well as, with vendors to place and receive orders on behalf of management
- Assisted manager sending emails to residents building wide regarding different building events
- Reported income report (i.e
- Move ins/outs, pet fees, party room events, electronic access devices and in unit services charges)
- Activated and deactivated electronic access cards for residents
- Assisted with surveillance cameras, recording and viewing events
- Assisted manager ordering board packets for Board Meetings
- Assisted residents providing information to resolve inquiries (i.e
- Information regarding handyman services)
- Maintained bulletin board, elevators notices, kept record of board meetings books, scanned and upload them on building link for residents easy access
- Assisted the front desk answering phone calls, logging in packages on building link, as well as, recording different events.
- Reviewed Alibi Vigilant video surveillance footage to identify individuals and support investigations.
Front Desk Receptionist
Cavalier Management & Services
Washington DC
01.2003 - 03.2007
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members
- Transmitted information or documents to customers, using computer, mail or facsimile machine
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Scheduled move ins/outs, deliveries party room events, as well as, collected those payments
- Maintained visitors and key log records
- Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals
- Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Teacher's Assistant
Joslin Elementary School
Austin, TX
09.1990 - 06.1991
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency
- Tutored and supported students individually and in groups of up to three by reteaching and reviewing lesson
- Supervised students and maintained security throughout school buildings and on field trips
- Distributed classroom materials and supplies such as pencils, paper and art materials
- Monitored students in class, hallways and play area to supervise, enforce rules and support lead teacher
- Straightened classroom, placing books back on shelves to keep areas well-maintained and organized.
Education
High School Diploma -
Colegio Particular Mixto "Santa Cruz"
Santa Cruz - BOLIVIA11-1989
Some College (No Degree) - Business Administration
Universidad Privada De Santa Cruz
Santa CruzSome College (No Degree) - Marketing
Universidad Autonoma De La Laguna
Torreon, CoahuilaBilingual English As A Second Language -
DEXTER HALL
Austin, TXSkills
- Database entry
- Transmitting files
- External communications
- Flexible
- Professional and polished presentation
- Microsoft
- Customer relations
- Interpersonal communications
- Faxing documents
- Self-starter
- Administrative support
- Dedicated team player
- Check processing
- Document retrieval
- Organization and efficiency
- Microsoft Office
- File and data retrieval systems
- Directing visitors
- Tracking documents
- Multi-line phone systems
- Self-directed
- PC proficient
- Protecting information
- Strong interpersonal skills
- Overseeing office activities
- Confidential document control
Certification
Public Notary in The Commonwealth of VA
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Cardinal Management Group, Inc.
04.2007 - Current
Front Desk Receptionist
Cavalier Management & Services
01.2003 - 03.2007
Teacher's Assistant
Joslin Elementary School
09.1990 - 06.1991
High School Diploma -
Colegio Particular Mixto "Santa Cruz"
Some College (No Degree) - Business Administration
Universidad Privada De Santa Cruz
Some College (No Degree) - Marketing
Universidad Autonoma De La Laguna
Bilingual English As A Second Language -
DEXTER HALL
Public Notary in The Commonwealth of VA
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