Fabiola Covarrubias
Ontario,CA
Summary
Dynamic Custodian Supervisor with a proven track record at the City of Los Angeles, enhancing operational efficiency through effective team management and strategic scheduling. Skilled in health and safety protocols, I foster a collaborative environment while ensuring high standards of cleanliness and customer satisfaction. Committed to continuous improvement and employee development.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional custodian leader with strong expertise in facility maintenance and team supervision. Skilled in maintaining cleanliness, safety, and operational efficiency in diverse environments. Highly adaptable with strong focus on collaboration and achieving results. Known for reliability, problem-solving abilities, and effective communication.
Overview
17
17
years of professional experience
Work History
Custodian Supervisor
City Of Los Angeles, Office Of Councilmember Tom LaBonge
01.2023 - Current
- Improved custodial efficiency by implementing a thorough and organized cleaning schedule.
- Conducted regular inspections of facilities to identify areas requiring additional attention or improvement.
- Proactively identified potential security risks within the facility, taking necessary steps to mitigate any issues before they became larger problems.
- Handled emergency situations with a calm demeanor, leading the team to respond effectively and restore normal operations promptly.
- Assisted in recruiting new talent by conducting interviews with prospective candidates, ensuring their skills aligned with organizational needs.
- Streamlined inventory management, ensuring adequate supplies were always available without excess stock.
- Prepared and submitted accident and injury reports.
- Trained and mentored new staff on cleaning and safety protocols.
Senior Custodian
City Of Los Angeles, Office Of Councilmember Tom LaBonge
09.2019 - 01.2023
- Consistently met strict deadlines for event setup and teardown, ensuring smooth operations in multi-purpose spaces.
- Upheld high standards for facility appearance by regularly performing detailed inspections of all areas, identifying any deficiencies and taking corrective action as needed.
- Enhanced workplace safety by promptly addressing potential hazards, such as spills or broken equipment.
- Collaborated with other custodial staff to complete large-scale cleaning projects efficiently and within deadlines.
Custodian
City Of Los Angeles, Office Of Councilmember Tom LaBonge
08.2016 - 09.2019
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Reported damages and hazardous conditions to management for further action.
Front Desk Receptionist
Dr. Yamamoto
10.2013 - 08.2016
- Greeted visitors warmly, creating positive first impression of organization.
- Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Organized and maintained files and records to ensure up-to-date documentation.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Operated multi-line telephone system to answer and direct high volume of calls.
Taxi Dispatcher
Bell CAB
06.2008 - 08.2016
- Enhanced dispatch efficiency by streamlining communication between drivers and passengers.
- Developed strong relationships with drivers through clear communication and mutual respect, fostering a positive work environment.
- Improved customer satisfaction with timely and accurate dispatching of taxis to requested locations.
- Provided outstanding customer service when resolving complaints or answering questions from passengers seeking assistance.
- Reduced wait times for customers by effectively allocating taxi resources in high-demand areas.
- Maintained detailed records of all dispatched rides, ensuring proper documentation and compliance with regulations.
- Answered phone calls and responded to customer emails.
Education
Buildings And Grounds
East Side Learning Center
Los Angeles, CA11.2015
Skills
- Health and safety
- Team management
- Task delegation
- Employee evaluations
- Work scheduling
- Employee coaching
- Inventory purchasing
- Customer service
- Teamwork
- Excellent communication
- Clear communication
- Customer satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Custodian Supervisor
City Of Los Angeles, Office Of Councilmember Tom LaBonge
01.2023 - Current
Senior Custodian
City Of Los Angeles, Office Of Councilmember Tom LaBonge
09.2019 - 01.2023
Custodian
City Of Los Angeles, Office Of Councilmember Tom LaBonge
08.2016 - 09.2019
Front Desk Receptionist
Dr. Yamamoto
10.2013 - 08.2016
Taxi Dispatcher
Bell CAB
06.2008 - 08.2016
Buildings And Grounds
East Side Learning Center
Similar Profiles
Alexander BrillhartAlexander Brillhart
Elections Assistant III at City Of Los Angeles, Office Of Councilmember Tom LaBongeElections Assistant III at City Of Los Angeles, Office Of Councilmember Tom LaBonge
Harden A. CarterHarden A. Carter
Assistant Planner at City Of Los Angeles, Office Of Councilmember Tom LaBongeAssistant Planner at City Of Los Angeles, Office Of Councilmember Tom LaBonge
Julian ZelayaJulian Zelaya
Elections Assistant IV/Supervisor at City of Los Angeles, Office of the City ClerkElections Assistant IV/Supervisor at City of Los Angeles, Office of the City Clerk
DIVINE EMEKADIVINE EMEKA
Sales Representative at Walnut BakerySales Representative at Walnut Bakery
Ana CoronaAna Corona
Training Specialist at VARP,IncTraining Specialist at VARP,Inc