Fabiola Garcia

• Maintained a positive work enviroment that promoted collaboration between team members
• Breaks on time
• Clocking on time
• Follow the procedures correctly
• Menu knowledge
• Provide excellent guest service
• Fullfilling mobile orders And app delivery orders
• Making drinks
• Treating guests with friendliness and respect
• Workstation position knowledge
• Stock
• Ensured compliance with all safety regulations in the workplace.
• Food safety
• GER
• Temperatures
• Procedures
• Quality
• Jenius training
• Assembly jobs AIDS knowledge

Service profit chain

External service quality

Guest satisfaction

Guest retention

Higher revenues & profits

Internal service

Employee satisfaccion

Employee retention

• Team leader class certificate
• Weekly team meetings to review projets, new products and system updates

• Reported any lost or damaged items
  
• Packing the produtcs
  
• Quality
  
• Processing and loading packages
  
  
• Loaded and unloaded packages from delivery vehicle and manual
  
  
  

• Agility in cutting and identifying the quality of the products and handling tools (knives) and temperatures
• Money management- costumer service- deliveries
• Good comunication with the team identifying the skills of the members of the group- divided the groups of the team in aech area