Summary
Overview
Work History
Skills
Timeline
Generic

Fabiola Granados

Colorado Springs,CO

Summary

Dependable professional with experience in customer service, transactions, and daily operations. Quick to resolve issues, handle sensitive information accurately, and support a smooth workflow. Bilingual in English and Spanish, with strong communication skills.

Overview

2
2
years of professional experience

Work History

Sales Specialist

Old Navy
Colorado Springs, Colorado
05.2024 - Current
  • Accurately processed cash, credit, and digital transactions while balancing drawers.
  • Delivered excellent customer service by assisting clients with questions, resolving concerns, and providing tailored recommendations.
  • Collaborated with team members to meet daily sales goals, and ensure smooth operations.
  • Resolved customer issues quickly and professionally, maintaining a positive client experience.
  • Promoted loyalty programs and credit card applications, contributing to increased customer engagement.

Operations Lead

Alfonso's Mexican Restaurant
Colorado Springs, Colorado
05.2023 - 11.2024
  • Provided friendly customer service, taking orders in person and over the phone, and resolving guest concerns.
  • Managed end-of-day cash handling and register balancing while closing the restaurant.
  • Trained and supported new team members on daily procedures and service expectations.
  • Ensured smooth daily operations, including restocking supplies, and maintaining a clean work environment.
  • Assisted with coordinating multiple tasks during busy periods, keeping service efficient and organized.

Skills

  • Transaction processing
  • Customer relationship management
  • Inventory management
  • Cash handling
  • Sales tracking
  • Customer service
  • Bilingual in Spanish and English

Timeline

Sales Specialist

Old Navy
05.2024 - Current

Operations Lead

Alfonso's Mexican Restaurant
05.2023 - 11.2024

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Fabiola Granados