Fabiola Marquez
Lakewood,OH
Summary
346 / 5,000
I have the ability to provide customer service and positively address customer needs. I provide each customer with a positive and memorable experience. I am a motivated employee who is eager to take on new challenges and can multitask. I am ethical, adaptable, have exceptional interpersonal skills and can work as part of a team. I can work effectively without supervision and quickly master new skills.
Overview
17
17
years of professional experience
Work History
Accounting Assistant
Vento Logistics
Costa Rica
11.2022 - 12.2024
- Accounts receivable
- Credit and collection
- Billing
- Customer service
- Weekly and monthly reports
- Invoice entry and payment to the MAGAYA system
- Portfolio recovery
- Accounts payable
- Registration of supplier invoices
- Review of shipping company invoice costs
- Scheduling of weekly and monthly payments
- Financial reports
Logistics Assistant
CAMPRISA
Costa Rica
01.2022 - 09.2022
- Support and Follow-up in the Distribution area for the
different POS for supermarket chains nationwide. - Coordination of logistics through the safe and punctual collection of local shipments and delivery.
- Customer service: logistics management of order shipping and responding to customer queries.
- Route planning, monitoring and receipt of documents.
- Attention to detail.
- Business communication skills.
Central America Transport Coordinator
Independent Employer
Costa Rica
01.2020 - 12.2021
- Hiring Transporters for orders.
- Negotiations with transporters and clients.
- Attracting new clients.
- Calculating rates for Central America for land transport.
- Monitoring transport companies and suppliers.
- Customer service, monitoring of trips (GPS, mail, feedback), and routes.
- Review of customs documents.
- Negotiation skill
Operations Area, Logistics.
Transporte RyM
Costa Rica
05.2018 - 12.2020
- Organization of the entire logistics, from the beginning of the request to the delivery of the goods.
- Client acquisition.
- Bidding, costs, price negotiation with clients and third-party transporters.
- Follow-up and visits to clients.
- Personnel in charge of carrying out tasks regarding the logistics operation, instructions, follow-up, directing, creating routes, planning, scheduling, and carrying out multitasking.
- Preparation and review of customs documents
Operations Area, Logistics
Transporte RyM
Guatemala
01.2012 - 08.2018
- Customer acquisition.
- Quotations, tenders, proformas.
- Customer follow-up and loyalty.
- Calculation of land rates for Central America, Panama and Mexico.
- Customer service
- Review and preparation of customs documents
- Coordination, follow-up of the logistics operation.
- Communication with the different customs agencies in each country.
- Position of trust of personnel, petty cash, dispatches, payments.
- Strategic planning, time management
Legal Area
Ministry of Development, Industry and Trade
Nicaragua
02.2008 - 12.2009
- Citizen Service.
- Complaints and Complaints.
- Price Monitoring and Regulation.
- Inspection of Technical Standards.
- Mediation of Disputes.
Education
Strategic Management of Transport And Fleets
Panamerican Business School
Guatemala01-2016
International Seminar “Logistics Indicator Design”
Panamerican Business School Guatemala
Guatemala01-2015
Intensive Course On Introduction To Foreign Trade
Guatemalan Association of Exporters (AGEXPORT)
Guatemala01-2013
Mediation Course
UPOLI University
Nicaragua01-2011
Graduate in Economic Law
UCA University
Nicaragua01-2010
Skills
- Friendly, Positive Attitude
- Recordkeeping
Multitasking - Customer Service
- Microsoft Word
- Internet
- Customer Relations
- Computer Skills
- Organizational Skills
- Teamwork and Collaboration
- Supervision and leadership
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Accounting Assistant
Vento Logistics
11.2022 - 12.2024
Logistics Assistant
CAMPRISA
01.2022 - 09.2022
Central America Transport Coordinator
Independent Employer
01.2020 - 12.2021
Operations Area, Logistics.
Transporte RyM
05.2018 - 12.2020
Operations Area, Logistics
Transporte RyM
01.2012 - 08.2018
Legal Area
Ministry of Development, Industry and Trade
02.2008 - 12.2009
Strategic Management of Transport And Fleets
Panamerican Business School
International Seminar “Logistics Indicator Design”
Panamerican Business School Guatemala
Intensive Course On Introduction To Foreign Trade
Guatemalan Association of Exporters (AGEXPORT)
Mediation Course
UPOLI University
Graduate in Economic Law
UCA University
Similar Profiles
Melissa MartinezMelissa Martinez
Family support worker at USD259 McKinney VentoFamily support worker at USD259 McKinney Vento
Tyler IvyTyler Ivy
Student Worker at McKinney Vento Homeless DeptStudent Worker at McKinney Vento Homeless Dept
Cindy AndersonCindy Anderson
Clothes Room Organizer at Wichita Public Schools, McKinney-Vento ProgramClothes Room Organizer at Wichita Public Schools, McKinney-Vento Program