Fabiola Perez
Los Angeles County
Los Angeles,CA
Summary
Detail-oriented professional with experience in analyzing eligibility criteria. Ensuring program integrity compliance with Federal and State regulations within the Public sector. Proficient in implementing and optimizing performance. Provide strategic recommendations to upper management to improve program performance and effectiveness. Strong Supervisory abilities in leading teams to collaborate productively and maintaining a proficient workflow within the unit. Dedicated to enhancing and providing compassionate public services to the community while ensuring compliance of policy and regulations.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Eligibility Supervisor
Los Angeles County Department Of Public Social Services
07.2016 - Current
- Complied with department, State and County regulations and policies.
- Assisted individuals and families by collecting required and accurate personal and demographic information to determine program eligibility.
- Trained and instructed Eligibility Workers to properly review Integrated Fraud Detection System (IFDS) Abstracts and process Calfresh and General Relief recovery accounts
- Reviewed and authorized cases with issuance, corrections and/or overpayment recovery accounts
- Provided administrative support and technical assistance to EBRS Unit
- Supervised Unit, evaluated accuracy of work and provided training and development to staffed
- Conducted Unit Meetings and provided clarification on Policy and Regulations, facilitated communication between Administration and staff
- Completed Performance Evaluations annually and kept employee records
- Kept a Daily Absence Report and reviewed and approved employee timesheets
Eligibility Worker II
Los Angeles County Department Of Public Social Services
01.2013 - 07.2016
- Assisted clients in the completion of application process to Public Assistance Programs such as, Calfresh and Medical
- Scheduled appointments and conducted interview with clients to gather information and explain benefits processes and potential eligibility
- Reviewed and updated financial information on Leader System, verified earnings and computed household benefits
- Analyzed and processed Calfresh and Medical Redeterminations for ongoing eligibility
- Maintained Specialized Spanish Caseload file
- Referred clients to other available services within the County
Education
Masters In Public Administration - Management/Leadership
California State University Northridge
Northridge, CA 08.2022 - Current
Bachelor of Science - Business Administration And Management
California State University - Los Angeles
Los Angeles, CA 06.2006 - 2010.12
Skills
Effective communication skills
Data Entry & Records Management
Manage Maintenance Issues
Staff Management
Strategic Planning
Problem-Solving
Decision-Making
Teamwork and Collaboration
Certification
Spanish Bilingual Certified
Timeline
Masters In Public Administration - Management/Leadership
California State University Northridge
08.2022 - Current
Eligibility Supervisor
Los Angeles County Department Of Public Social Services
07.2016 - Current
Eligibility Worker II
Los Angeles County Department Of Public Social Services
01.2013 - 07.2016
Bachelor of Science - Business Administration And Management
California State University - Los Angeles
06.2006 - 2010.12
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