Summary
Overview
Work History
Education
Skills
Accomplishments
City
State
Street
Zip
References
Languages
Timeline
Generic

Fabiola Popoca

Camden,NJ

Summary

Successfully obtain and secure a fulfilling career and use my skills and talents to complete my job’s specific obligations

Overview

12
12
years of professional experience

Work History

Cashier

Burlington
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Housekeeping Supervisor

Lara's Eco Cleaning, LLC
02.2020 - 05.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.

Quality Control Team Member

Sun basket
06.2017 - 03.2018
  • Set up line with all ingredients for the specific meal by placing bins with meal ingredients on order
  • Verify containers are properly closed or sealed
  • Verify all ingredients are up to specification
  • Wait at the end of the line to take either the tray or crate containing 6-10 (20-60lbs) bags to put them on a rack or pallet
  • Once the rack or pallet was finished I would move it to start the next one
  • At the end of the meal I removed bins containing questionable product and dispose of the bad product.

Food prep team member

sun basket
03.2017 - 06.2017
  • Prepare ingredients for specified meals based on specifications given by the supervisor
  • Count and place finished product in bins and fill out appropriate paperwork
  • Provide Specifications given to me to other co workers and make sure all directions are being properly followed.

Accounts Receivables representative

PRN
08.2014 - 05.2015
  • Access hospital’s system, review patient’s listed health insurances
  • Verify patient’s eligibility with health insurance using provided websites such as Navinet and Passport
  • Calling the health insurance directly to verify this information by going through the Interactive Voice Response (IVR)
  • Requesting and submitting claims and explanation of benefits to primary/secondary etc
  • Insurances
  • Calling health insurances to inquire claim status
  • Analyze and appeal for payment id necessary.

On-site Clerical

Professional Receivables Network
06.2012 - 08.2014
  • Update PRN’s system by closing opened requests when documents such as hospital bills, physician bills, explanation od benefits (eob) and correspondence have been received
  • Print medical records and itemized bills from various hospital systems and numerous accounts
  • Match up records with either hospital or physician bill
  • Scan documents into correct account number, separate documents according to total charges and distribute to appropriate departments
  • Contact different physician office managers to request documents for inpatient accounts when medical records would not be available in their system.

Education

Burlington County Institute of Technology
Medford, NJ
06.2012

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer Relations
  • Payment Processing
  • Conflict Resolution
  • Complex Problem-Solving
  • Decision Making Aptitude

Accomplishments

Because of my organization Skills as well as my communication skills I was promoted from my clerical position in the on-site department to Accounts Receivable Representative in the billing department on the month of August of 2014.

City

Camden

State

NJ

Street

1535 Wildwood Ave Apt B

Zip

08103

References

References are available on request.

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Burlington
03.2023 - Current

Housekeeping Supervisor

Lara's Eco Cleaning, LLC
02.2020 - 05.2023

Quality Control Team Member

Sun basket
06.2017 - 03.2018

Food prep team member

sun basket
03.2017 - 06.2017

Accounts Receivables representative

PRN
08.2014 - 05.2015

On-site Clerical

Professional Receivables Network
06.2012 - 08.2014

Burlington County Institute of Technology

Similar Profiles

CREATE PROFILE
Fabiola Popoca