Fabiola Roa
Admin
Miami,FL
Summary
Dynamic leader with a proven track record at Brioche Panes Artesanos, adept in inventory and labor management. Excelled in creating a positive work environment and enhancing customer engagement through strategic feedback implementation. Skilled in staff scheduling and problem-solving, ensuring operational excellence and team collaboration. Achieved significant improvements in health, safety, and sanitation processes.
Overview
7
7
years of professional experience
1
1
Language
Work History
Restaurant General Manager
Brioche Panes Artesanos
01.2018 - 11.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Maintained facility and grounds to present positive image.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Set clear expectations and created positive working environment for employees.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Bachelor of Accounting - Accountant
UCAT
Venezuela 05.2001 -
Skills
Inventory management
Labor management
Staff scheduling
Customer engagement
Organization and prioritization
Adaptable
Teamwork and collaboration
Customer service
Problem-solving
Multitasking
Timeline
Restaurant General Manager
Brioche Panes Artesanos
01.2018 - 11.2024
Bachelor of Accounting - Accountant
UCAT
05.2001 -