Summary
Overview
Work History
Education
Skills
Timeline
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Fabiola Valdez

Houston,TX

Summary

Proven multi-tasker and relationship builder, I leveraged my fluency in Spanish and proactive approach at ACPS to enhance vendor relations and streamline payment processes. My background spans from medical assistance to sales leadership, where I've consistently driven results and fostered team growth, demonstrating a unique blend of interpersonal and organizational skills.

Overview

18
18
years of professional experience

Work History

Accounts Payable Assistant

ACPS
02.2024 - Current
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Entered invoices requiring payment
  • Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Responded promptly to vendor inquiries, fostering positive relationships with external partners.

Billing Coordinator

Acps
01.2021 - Current
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
  • Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
  • Auditing capabilities
  • Billed out surgeries for all providers

Receptionist

Acps
10.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Medical Assistant

The Womens Specialist Of Houston
10.2010 - 09.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with minor procedures.
  • Secured pregnant patient to NST and lab work.
  • Administer injections

Team Lead Sales Associate

A Pea In The Pod
09.2009 - 07.2010
  • Mentored junior sales associates, resulting in their rapid progression within the company.
  • Streamlined sales processes for increased efficiency and improved team performance.
  • Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
  • Increased sales revenue by developing and implementing effective sales strategies for the team.
  • Created a collaborative work environment that encouraged open communication, resulting in a more cohesive and effective sales team.

Sales Associate

The Motherhood Store
04.2009 - 08.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Photographer

Image Shots
05.2006 - 10.2008
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Took photos from different angles and perspectives to capture perfect images.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Medical Assisting

Sanford-Brown College - Houston
Houston, TX
09.2010

Skills

Fluent in spanish

Proactive and Self-Motivated

Problem-solving skills

Multi-tasking strength

Relationship Building

Timeline

Accounts Payable Assistant

ACPS
02.2024 - Current

Billing Coordinator

Acps
01.2021 - Current

Receptionist

Acps
10.2019 - Current

Medical Assistant

The Womens Specialist Of Houston
10.2010 - 09.2015

Team Lead Sales Associate

A Pea In The Pod
09.2009 - 07.2010

Sales Associate

The Motherhood Store
04.2009 - 08.2009

Photographer

Image Shots
05.2006 - 10.2008

Medical Assisting

Sanford-Brown College - Houston

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Fabiola Valdez