Fabiola Vilpin
Orlando,FL
Summary
Energetic Individual who is self-motivated and results-driven with strong communication, analytical, problem solving and reasoning skills. Dedicated Customer Service offering excellent communication, listening and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Patient Registration Coordinator
AdventHealth Care Center
Orlando, FL
10.2022 - Current
- Handles phone communications with professionalism and efficiency for Lab and Urgent Care.
- Complete patient registration process by verifying insurance coverage, collecting co-pays and deductibles
- Enter, view and update patients demographics.
- Reviewed daily logs for accuracy and completeness of all required documentation prior to submission.
- Greets Patients and visitors.
- Communicate with clinical staff.
Data Entry Specialist/Independent Consultant
AUE Staffing for OCPS
Orlando, FL
05.2019 - 03.2020
- Reviewed invoices and archive source documents to locate required data for entry.
- Transferred completed work to the Assistant Manager for review and approval.
- Maintained quality levels above prescribed minimums to support team productivity and efficiency.
- Reduced physical document storage 75% by scanning and eliminating outdated records.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
- Identified and corrected data entry errors to prevent duplication across systems.
- Answered telephone lines and assisting customers with different situations and transferring them to the correct department.
- Executed data verification to ensure expedient error detection.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Reviewed database entries to verify regulatory compliance.
Education
Associate of Arts - Visual Communications
Lehigh Valley College
Center Valley, PA2005
High School Diploma -
Clara Barton High School for Health Professions
Brooklyn, NY2000
Skills
- Prioritizing Customer Needs
- Efficient Task Management
- Detail-Oriented Organizer
- Optimistic Learning Mindset
- Client-focused
- Bilingual Communication Skills
- Records Management
- Self Motivation
- Appointment scheduling
- Telephone etiquette
- Data entry
Timeline
Patient Registration Coordinator
AdventHealth Care Center
10.2022 - Current
Data Entry Specialist/Independent Consultant
AUE Staffing for OCPS
05.2019 - 03.2020
Associate of Arts - Visual Communications
Lehigh Valley College
High School Diploma -
Clara Barton High School for Health Professions
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