FABIOLA V. FLORES
Salem,OR
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation services. Committed to providing quality service and results.
Overview
21
21
years of professional experience
Work History
Qualified Spanish Medical Interpreter
Northwest Human Services - West Salem Clinic
2023.07 - Current
- Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
- Sight translate simple forms and documents when Spanish translations aren't available.
- Bridge cultural gaps, when communication interpretation goes beyond language.
- Flexible when needs shift, to ensure patients have best opportunity to be heard and receive care.
- In 10 hour shifts, clinic serves minimum of 16 patients per day.
- Improved patient satisfaction with quality medical services through clear communication and empathy.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
Independent Contractor Spanish Medical Interpreter
OCIN (Oregon Certified Interpreter Network)
2022.04 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Monthly assignments range from 4 - 16 appointments depending on availability.
Spanish Medical Interpreter - Freelance
VLP (Visual Language Professionals)
2022.03 - Current
- Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
- Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
- Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
Spanish Medical Interpreter - Freelance
Professional Interpreters
2021.03 - Current
- Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
- Enhanced patient understanding by providing accurate and timely translations during medical appointments.
- Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
- Monthly assignments varied depending on availability ranging from 40-90 appointments.
Admin Assistant for Latin America Department
Mennonite Mission Network
2004.07 - 2021.01
- Main focus on clerical tasks in both English<>Spanish. Not focused on Interpretation, however Spanish language skills were used daily.
- This was one formative place of employment where skills of collaboration, flexibility, commitment, leadership, personal and professional growth and education were gained.
- Specific Interpreting/translating tasks: Assist in translations from English<>Spanish. Informal conversations. Transcribe Spanish audio into English. Approximately 20 translations weekly, plus additional Spanish email communication with Latin American partners. .
On Call Spanish Interpreter
Wesley Medical Center
2003.07 - 2004.07
- Be at location within Wesley Medical Center within 15 minutes of being called
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations demonstrating respect and understanding.
- Assist patients and providers in different settings such as ER, doctor offices, ICU, NICU, Labor and Delivery
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
Education
Health Care Interpreter Qualification - Medical Interpreting
OHCIA 60-Hour Course
Portland03.2022
Medical Interpreting Proficiency - Medical Interpreting
MITIO – 160-Hour Medical Interpreter Training (+40-hr Extra Course)
Georgia11.2020
High School Diploma -
HESSTON HIGH SCHOOL
Hesston, KS01.1998
Skills
- Fluent English
- Language Line Spanish Certificate of Language Proficiency as Advanced, native speaker. 01/06/22
- OHA Register as Qualified – Registry number 108426
- Consecutive Interpretation
- Empathy and Sensitivity
- Healthcare Systems Understanding
- Patient confidentiality
- Medical Ethics
- Ethical Codes Adherence
- Critical Thinking
Timeline
Qualified Spanish Medical Interpreter
Northwest Human Services - West Salem Clinic
2023.07 - Current
Independent Contractor Spanish Medical Interpreter
OCIN (Oregon Certified Interpreter Network)
2022.04 - Current
Spanish Medical Interpreter - Freelance
VLP (Visual Language Professionals)
2022.03 - Current
Spanish Medical Interpreter - Freelance
Professional Interpreters
2021.03 - Current
Admin Assistant for Latin America Department
Mennonite Mission Network
2004.07 - 2021.01
On Call Spanish Interpreter
Wesley Medical Center
2003.07 - 2004.07
Health Care Interpreter Qualification - Medical Interpreting
OHCIA 60-Hour Course
Medical Interpreting Proficiency - Medical Interpreting
MITIO – 160-Hour Medical Interpreter Training (+40-hr Extra Course)
High School Diploma -
HESSTON HIGH SCHOOL
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