FABIOLA YARETH PEREZ
El Paso,TX
Summary
Front Desk Receptionist eager to grow and work in a hospital/clinical setting to gain experience in patient care. Team-oriented and adept in quickly learning new systems, policies and procedures. Certified in first aid and CPR, with knowledge of insurance verification. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Lasik Cornea And Cataract Specialty Center
03.2024 - Current
- Verify patient insurances such as medicaid, medicare, wellmed, etc.
- Collect insurance copays, deductibles, fees, and payments.
- Create and request prior authorizations and referrals for patient follow ups
- Manage high-volume phone calls, directing inquiries to appropriate personnel.
Customer Service Representative
CHUZE FITNESS
04.2023 - 02.2024
- Answered customer inquiries and provided accurate information regarding products and services
- Maintained detailed records of customer interactions and transactions.
- Assisted customers with billing and technical support
- Created memberships through wellness insurance programs
Education
Associate in Science (A.S.) in Radiologic Technology Candidate - Radiologic Technology
El Paso Community College
Skills
Knowledge of insurances and verification
Computer Proficiency
Call Management
Administrative Support
Bilingual
Adaptability
Inventory Management
Customer Service
Cash Handling
File Management
Spreadsheet tracking
Appointment Scheduling
Certification
- Pharmacy Technician Trainee License
- CPR certified
- First Aid certified
Timeline
Front Desk Receptionist
Lasik Cornea And Cataract Specialty Center
03.2024 - Current
Customer Service Representative
CHUZE FITNESS
04.2023 - 02.2024
Associate in Science (A.S.) in Radiologic Technology Candidate - Radiologic Technology
El Paso Community College
- Pharmacy Technician Trainee License
- CPR certified
- First Aid certified
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