Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fabrice Emile Rousseau

Hollywood,FL

Summary

Enterprising Financial Analyst with experience in Relationship Management. Expertise includes financial analysis and reporting. Develops and maintains high standards of quality and issue resolution through effective financial planning. Adept at utilizing top-of-the-line communication skills to build and foster long-term relationships.

Overview

6
6
years of professional experience

Work History

Relationship Manager

Paon Bleu S.A
07.2021 - 01.2023
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Participated in industry events and trade shows to promote products and services.
  • Worked with Operations and IT departments to facilitate communication and deliver personalized solutions to customers.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business. Onboarded new partners, growing number of partners from 24 to 40, and growing number of active platform users by more than 1,500 active members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Financial Analyst/Commercial Lending Officer

Unibank S.A.
03.2018 - 06.2021
  • Managed USD7.5 million loan portfolio for country’s #1 commercial bank consisting of 25 corporate clients, by negotiating and structuring loan transactions to satisfy bank requirements and borrowers’ needs:
  • Developed and maintained relationships with customers.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Conducted client visits to build rapport and carry out commercial action, consult on financial performance trends, as well as recommend appropriate actions to maximize value of banking relationship.
  • Analyzed financial statements and performance ratios to assess strengths and weaknesses as pertaining to borrowers’ historical performance, and prepared written in-depth financial analysis and cash flow projections.
  • Attended weekly loan committee meetings to present clients’ loan requests to senior management and answer questions on credit analysis as necessary.

Personal Banking Officer/Collection Officer

Unibank S.A. / Scotiabank
02.2017 - 03.2018
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Monitored customer accounts to detect irregularities or suspicious activity.
  • Responded to customer inquiries regarding new accounts and account services.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.

Education

BBA - Finance

CUNY Baruch College – Zicklin School of Business
New York, NY
06.2015

Skills

  • Relationship Review Process
  • Active Listening Skills
  • Critical Thinking
  • Deadline Management
  • Client Relationships
  • Verbal and Written Communication
  • Financial Services
  • Sales and Marketing
  • Customer Relationship Management
  • Partnership Management
  • Sales Data Analysis

Languages

English
Full Professional
French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Relationship Manager

Paon Bleu S.A
07.2021 - 01.2023

Financial Analyst/Commercial Lending Officer

Unibank S.A.
03.2018 - 06.2021

Personal Banking Officer/Collection Officer

Unibank S.A. / Scotiabank
02.2017 - 03.2018

BBA - Finance

CUNY Baruch College – Zicklin School of Business

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Fabrice Emile Rousseau