Fabrizzio Avila Torres
Staten Island,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
EMT
Richmond County Ambulance
08.2022 - Current
- Immobilized patient for placement on stretcher and ambulance transport.
- Responded to 911 calls for medical emergencies.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Evaluated patient histories to assess and prioritize levels of care.
- Collaborated with medical doctors and other healthcare professionals.
- Followed all safety protocols and took necessary precautions while providing care.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Sales Associate
Best Buy
10.2017 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled back office administrative duties such as balancing register drawers , counting money for deposit , keying in data for money paper work and making sure all numbers were accurate.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Supervisor
TJX Companies
03.2016 - 08.2018
- Monitored daily sales performance and provided feedback to each team member.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY06-2015
Skills
- Vital signs monitoring
- Emergency medical care
- Airway Management
- Scene Safety
- Spinal Immobilization
- Ambulance operations
- Patient Assessments
- Basic Life Support
- CPR and First Aid
- Patient Management
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Listening Skills
- Goal-Oriented
- Exceptional customer service
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- Basic Life Support Certification (BLS)
Languages
Spanish
Native or Bilingual
Timeline
EMT
Richmond County Ambulance
08.2022 - Current
Sales Associate
Best Buy
10.2017 - Current
Sales Supervisor
TJX Companies
03.2016 - 08.2018
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- Basic Life Support Certification (BLS)
High School Diploma -
Port Richmond High School
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