Adaptable security guard with a strong background in incident reporting and customer service. Experienced in collaborating with law enforcement and leading teams to enhance safety protocols and emergency preparedness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas Security Services USA
Sunnyvale, CA
05.2024 - Current
Recorded observations and occurrences and interviewed witnesses to complete and submit the incident report.
Issued visitor and loaner badge access to authorized personnel to monitor access points.
Conducted regular patrols and inspections to identify potential security risks.
Responded promptly to alarms, incidents, and emergencies, implementing appropriate protocols.
Collaborated with law enforcement during investigations and emergencies.
Maintained detailed logs of daily activities and unusual occurrences for reporting purposes.
Provided excellent customer service while interacting with visitors and employees.
Assisted in training new staff on security procedures and protocols.
Implemented access control measures to regulate entry into restricted areas.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Developed emergency evacuation plans, ensuring staff readiness in case of an incident.
Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
Examined doors, windows, and gates to verify security.
Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
Monitored premises to ensure safety and security of property and personnel.
Head Soccer Coach
Sunnyvale Alliance
Sunnyvale, CA
08.2022 - 04.2023
Designed and implemented training programs to enhance player skills and performance
Managed stressed and angered parents through de-escalating techniques
Improved in-game strategies and communication with the team.
Collaborated with others to improve myself on and off the field
Analyzed game footage to develop strategic insights for team improvement.
Fostered a positive team culture through effective communication and mentorship.
Coordinated logistics with other coaches for practices, games, and tournaments to ensure smooth operations.
Organized competitive match schedules, optimizing team exposure and experience in tournaments.
Required 24 hours of email response, sending out information, and coordinating with tournaments and parents asking questions
Maintained accurate records of player statistics, tracking individual progress throughout each season/game, and reporting information
Built strong relationships with parents and guardians to maintain open lines of communication regarding player progress and expectations.