Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Volunteer

Desiree Tower

Edinburg,Texas

Summary

Focused cashier with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Overview

23
23
years of professional experience

Work History

Fuel Lead

Kroger
Spring, TX
09.2017 - 02.2022
  • As Fuel Lead I was in charge of a four person team that ran a fuel center. Also with duties of changing fuel prices and making a two week out schedules. Maintained pumps and procured the products we sold. Responsible for the balancing of the till and deposits.
  • Participated in team-building activities to enhance working relationships
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Increased customer satisfaction by resolving issues
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Cashier

Fiesta
Houston, TX
07.2010 - 04.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns
  • Mentored new team members on sales software system operation
  • Welcomed customers and helped determine their needs
  • Tallied cash drawer at beginning and end of each work shift

Nanny

Barbara Estrada
Houston, TX
06.2005 - 01.2017
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted children with homework assignments and special projects across different subjects.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles and read books to young children.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted with light housekeeping duties as well as running errands.

Education

GED -

Houston Community College
Houston, TX
11.2008

Skills

  • Teamwork and Communication
  • Maintaining Clean Work Areas
  • Safety Standards Compliance
  • Assembly Line Operations
  • Handheld Scanners
  • Basic Mathematical Abilities
  • Closing Procedures
  • Willing to Learn
  • Coordinating Orders
  • Stocking Supplies and Retail Products
  • Customer Experience
  • Adaptability and Flexibility

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Fuel Lead

Kroger
09.2017 - 02.2022

Cashier

Fiesta
07.2010 - 04.2017

Nanny

Barbara Estrada
06.2005 - 01.2017

GED -

Houston Community College

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Desiree Tower