Facilities Director
Las Vegas,NV
Summary
Effective at keeping building systems running smoothly and efficiently. Forward-thinking and hardworking manager with excellent verbal and written communication skills. Bringing several years' experience in the field.
Overview
18
18
years of professional experience
Work History
Facilities Manager
KGS Research
Las Vegas, NV
03.2019 - Current
- As the Facility Manager at KGS Research, one of Nevada's leading second-chance employers, I have successfully managed a call center operation while overseeing various responsibilities
- In addition to my primary role, I have taken charge of IT tasks, ensuring smooth technological operations
- Handling financial matters, including bill payments, has been an integral part of my role
- I have also effectively managed three teams, encompassing security, EVS cleaning, and reception
- Moreover, I am responsible for scheduling and team engagement initiatives, such as recognizing top-performing individuals with lunch rewards based on survey performance.
General Manager
Capriottis
Las Vegas, NV
01.2015 - 03.2019
- As the General Manager at Capriotti's, a renowned sandwich place, I excelled in multiple areas of responsibility
- I effectively managed scheduling, ensuring a smooth and efficient operation
- Hiring and maintaining a top-notch team was a priority, contributing to the overall success of the business
- One of my notable achievements was consistently surpassing sales goals, demonstrating exceptional sales management skills, and a keen focus on revenue growth.
General Manager
Einstein Bros Bageles
Las Vegas, NV
02.2009 - 12.2015
- As the General Manager at Einstein Bros
- Bagels, I skillfully managed the scheduling of staff, ensuring optimal coverage and customer satisfaction
- With a focus on talent acquisition and retention, I built a high-performing team that consistently delivered exceptional service
- Additionally, I implemented innovative sales strategies that not only met but exceeded sales goals, contributing to the overall success of the establishment.
Assistant Manager
Starbucks
Las Vegas, NV
04.2006 - 01.2009
- As an Assistant Manager at Starbucks, I played a pivotal role in supporting the store's operations and ensuring exceptional customer experiences
- Key responsibilities included overseeing daily store activities, managing and developing a team of baristas, and maintaining high standards of product quality and service
- Additionally, I actively contributed to inventory management, implemented promotional initiatives, and collaborated with the store manager to achieve sales targets and operational goals
- Through effective leadership and problem-solving skills, I consistently fostered a positive work environment while delivering outstanding results.
Education
High School Diploma -
Green Valley High School
Henderson, NV05-2005
Skills
- Leadership
- IT Proficiency
- Financial Management
- Sales Management
- Customer Service
- Problem-solving
Timeline
Facilities Manager
KGS Research
03.2019 - Current
General Manager
Capriottis
01.2015 - 03.2019
General Manager
Einstein Bros Bageles
02.2009 - 12.2015
Assistant Manager
Starbucks
04.2006 - 01.2009
High School Diploma -
Green Valley High School
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