Facundo Gomez
Fort Lauderdale,FL
Summary
Motivated, detail-oriented professional with strong organizational skills that is proven to boosting sales and customer loyalty through individualized service. Committed to strengthening customer experiences and professionally handle multiple projects with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Merchandise Associate
Coca-Cola Beverages Florida
02.2021 - Current
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Streamlined product organization through efficient categorization and inventory management techniques.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
- Participated in regular store audits, identifying opportunities for improvement in merchandising and store operations.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Attendance Clerk
Daily's Dash
09.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and courteous service.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
Delivery Driver
AMAZON
10.2019 - 08.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Sales Associate
Victoria Secret
09.2018 - 02.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Provided personalized shopping experiences for new and repeat customers by offering tailored recommendations.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Assistant Manager
McDonald's Restaurant
12.2015 - 07.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA06.2017
Skills
- Multitasking
- Emotional intelligence
- Problem-solving
- Creative thinking
- Upselling techniques
- Organizational skills
- Time management
- Relationship building
- Active listening
Additional Information
- Digital Literacy
- Data Analysis
- Search Engine Optimisation
- Windows
- Microsoft Office Applications ( Word, PowerPoint, Excel)
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Full Professional
Timeline
Merchandise Associate
Coca-Cola Beverages Florida
02.2021 - Current
Attendance Clerk
Daily's Dash
09.2020 - 01.2021
Delivery Driver
AMAZON
10.2019 - 08.2020
Sales Associate
Victoria Secret
09.2018 - 02.2020
Assistant Manager
McDonald's Restaurant
12.2015 - 07.2017
High School Diploma -
Ocean Lakes High School
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