Kina Williams
Fairfield,OH
Summary
Dedicated LPN possessing extraordinary work ethic and strong patient service record. Highly flexible scheduling availability. Strong proficiency in variety of medical procedures.
Overview
23
23
years of professional experience
1
1
Certification
Work History
LPN, Private Duty
Acclaim Home Health Services
Mason, OH
12.2012 - Current
- Monitored, tracked and conveyed important patient information to family and healthcare staff to help optimize treatment planning and care delivery.
- Prepared visit notes, updated and summarized client records and conferred with family and health care disciplines in providing coordinated client care.
- Managed patient care through closely monitoring respiration, blood pressure, temperature and heart rate every half hour.
- Cared for wounds, provided treatments and assisted with procedures.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Monitored and tracked patient vitals in Axxess to keep team informed of changing conditions.
- Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
LPN
Doverwood Village
Hamilton, OH
08.2011 - 06.2013
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Cared for wounds, provided treatments and assisted with procedures.
- Comforted and counseled patients and families throughout care process.
- Assisted with admissions, appointments, transfers and discharges.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Performed routine evaluations of each patient's status, needs and preferences.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Cared for over 30 long-term care and rehab patients each day with quality-driven support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained patient vital signs and input/output measurements from inpatients.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Customer Service Representative
Delta Airlines
Cincinnati, OH
05.1998 - 05.2010
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained up-to-date knowledge of product and service changes.
- Trained staff on operating procedures and company services.
- Followed-through on all critical escalation calls to increase customer retention rates.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Education
Certificate - Nursing
Butler Technology And Career Development Schools
Hamilton, OH06.2011
Skills
- Vital Signs Collection
- Activities of Daily Living ADL Support
- Patient Positioning and Transporting
- Needs Determination
- Physical Stamina
- Medication Administration
- Equipment Assembly
- Attention to Detail
- Responsible and Dependable
- Multitasking and Prioritization
- Patient Safety Management
- Willingness to Learn
Certification
(BLS) American Heart Asscociation OH
Timeline
LPN, Private Duty
Acclaim Home Health Services
12.2012 - Current
LPN
Doverwood Village
08.2011 - 06.2013
Customer Service Representative
Delta Airlines
05.1998 - 05.2010
Certificate - Nursing
Butler Technology And Career Development Schools