FADELINE DELVA
Boca Raton
Summary
Results-driven administrative professional with expertise in data entry, payroll processing, and office management. Proficient in QuickBooks, Microsoft Office Suite, and database management for efficient recordkeeping and compliance. Detail-oriented with a strong track record of accurately maintaining and organizing data. Committed to delivering high-quality work and contributing to the organization\'s success through effective administrative support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Benefit Consultant I
Go Health
08.2024 - 03.2025
- Analyzed claim data to identify cost-saving opportunities, improving the overall financial performance of benefit plans.
- Maintained accurate records of client interactions and transactions in CRM systems, ensuring seamless handoffs between team members as needed throughout the client lifecycle.
- Streamlined benefits administration processes for improved efficiency and accuracy in plan management.
Real Estate Administrator
The Keyes Company
01.2023 - 05.2024
- Streamlined office operations for increased efficiency through the implementation of new administrative systems and procedures.
- Balanced daily tasks such as answering phones, responding to emails, and managing appointments while maintaining excellent organizational skills.
Insurance Account Specialist
United Health TTEC
09.2021 - 01.2023
- Managed client records, processed new enrollments, and ensured accurate data entry and timely updates using data management tools
- Provided administrative support for claims processing, policy changes, and renewals using CRM software (Salesforce), Microsoft Office Suite, and Google Workspace (Sheets, Docs)
- Increased overall efficiency by automating routine tasks through the use of advanced software systems.
Data Entry Administrator
First Data
06.2016 - 04.2021
- Handled extensive transaction data, verifying accurate data entry and performing regular updates into internal ERP systems (SAP, Oracle) and other internal platforms
- Entered and managed data using Microsoft Excel, Google Sheets, and CRM software, ensuring accuracy and efficiency in data reporting and analysis
Restaurant Operations Manager
Milano's Eatery
01.2011 - 01.2015
- Processed payroll with QuickBooks Payroll and Paychex, ensuring accuracy, tax compliance, and timely reporting
- Oversaw POS systems handling menu configurations, pricing updates, and troubleshooting
- Supported HR functions and maintained employee records to ensure policy compliance
Education
Associate of Science - Hospitality Management
Art Institute of Fort Lauderdale
01.2011
Skills
- Proficient in Microsoft Office Suite
- Efficient Data Management
- Payroll Administration
- QuickBooks Proficiency
- Organizational Time Management
- Timely Appointment Scheduling
- Client Engagement Strategies
- Benefits Management
Certification
- Real Estate
- Personal Lines
- Life, Health, and Variable Annuities
- AHIP
- Property & Casualty
Timeline
Sr. Benefit Consultant I
Go Health
08.2024 - 03.2025
Real Estate Administrator
The Keyes Company
01.2023 - 05.2024
Insurance Account Specialist
United Health TTEC
09.2021 - 01.2023
Data Entry Administrator
First Data
06.2016 - 04.2021
Restaurant Operations Manager
Milano's Eatery
01.2011 - 01.2015
Associate of Science - Hospitality Management
Art Institute of Fort Lauderdale
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