William Poste
Lockport,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Food Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
Restaurant Manager
SUBWAY®Restaurants
Lockport, NY
09.2014 - 02.2022
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained and supervised staff.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Correctly calculated inventory and ordered appropriate supplies.
Restaurant Manager
SUBWAY®Restaurants
Lockport, NY
12.2006 - 04.2014
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained and supervised staff.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
Sous
Arrowhead Golf Club Links
Clarence Center, NY
06.2006 - 11.2006
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Monitored recipe portioning to control food costs.
- Oversaw cleanliness of each station in kitchen.
- Prepped daily menu items to quickly deliver upon request.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Head Chef
Aramark Food Service
Williamsville, NY
08.2002 - 07.2006
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Placed orders to restock items before supplies ran out.
- Verified compliance in preparation of menu items and customer special requests.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Collaborated with staff members to create meals for large banquets.
Cook
US Army
, Georgia,Hawaii,Colorado
11.1993 - 08.1997
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
Education
High School Diploma -
Lakeshore High School
Lakeshore NY06.1991
Skills
- Anticipating Problems
- Documentation and Recordkeeping
- Investigating Complaints
- Supply Ordering and Management
- Inventory Management
- Monitoring Food Preparation
- Money Handling
- Managing Deliveries
- Scheduling Staff
- Catering Services
- Time Management
- Reliable and Responsible
Timeline
Restaurant Manager
SUBWAY®Restaurants
09.2014 - 02.2022
Restaurant Manager
SUBWAY®Restaurants
12.2006 - 04.2014
Sous
Arrowhead Golf Club Links
06.2006 - 11.2006
Head Chef
Aramark Food Service
08.2002 - 07.2006
Cook
US Army
11.1993 - 08.1997
High School Diploma -
Lakeshore High School
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