Hi, I’m
Fadi Marmash
Irvine,CA
Summary
An established operations and purchasing professional with more than 15 years of experience in two industries including Robotics, contract services. The majority of my work was in the Robotics Circuit Assembly field with Juki Automation Systems managing the procurement requirements, overseeing daily operations, logistics and warehouse work with Sales teams and also managing facility in Fremont CA office.
Overview
25
years of professional experience
1
Language
Work History
Phan kitchen and barIrvine, CA
Bartender and Server
04.2020 - Current
Job overview
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Upsold customers from shelf to premium brands to help boost sales.
- Greeted guests with friendliness and professionalism.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted in setting up the bar for service shift.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
SenaIrvine, CA
Senior Sales Administrator
11.2023 - 01.2024
Job overview
- Created and maintained database of customer information, including contact details, purchasing history, and preferences.
- Provided administrative support to the sales team by preparing reports, presentations, and other documents as needed.
- Negotiated pricing with vendors and suppliers on behalf of the company.
- Organized daily meetings with the sales team to review progress against targets and discuss challenges.
- Tracked monthly sales to generate reports for business development planning.
- Resolved customer complaints regarding sales and service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Scheduled candidate interviews with hiring managers and other stakeholders.
- Assisted in the development and implementation of training programs for new employees.
Juki Automation SystemsFremont, CA
Operations Coordinator
10.2004 - 12.2018
Job overview
- 15 yoperations experience in the Robotic Industry reporting directly to the CFO throughout those years
- Managed the purchase of Robotic capital asset equipment to support $37,000,000 in US sales annually
- Meet goals for on time delivery and maintaining correct stock levels
- Monitored inventory levels to ensure adequate stock availability.
- Provided daily and weekly reporting summarizations for FAE's (Field Automation Engineers) engineering team to support customization solutions for customer base and met quarterly sales goal
- Work with the Sales teams to continue to develop and streamline the sales pipeline management
- Perform system transfer for items to relative inventories and update receiving log
- Responsible for monitoring all incoming inventory and checking the inventory against purchase orders
- Schedule and conduct semi-annual physical inventory for all U.S and Mexico offices e
- Working closely with sales representatives to sell, enter, and ship product
- Perform Office Manager duties and ensures workload balance between department CoordinatorsAssists sales account managers with preparation of documents for setting up new customer accounts
- Involves day-to-day communication with Sales Operations account management team regarding new customer order and released and approved customer pricing and provide the shipping instructions
- Work with accounting to make sure that immediate orders with terms are opened immediately' Work closely with operations management to facilitate meeting revenue targets each month
- Works with our 3rd party logistics provider on continuous improvement processes to help drive cost down and improve service
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- Coordinated shipping schedules between vendors and customers as necessary.
- Advised management on changes in product availability, price fluctuations.
- Identified discrepancies between purchase orders, invoices and delivered items.
- Monitored stock levels to ensure sufficient supplies were available at all times.
- Responded promptly to customer inquiries regarding order status or delivery issues.
- Worked closely with Accounts Payable department to resolve invoice discrepancies.
- Prepared detailed reports summarizing purchasing activities on a regular basis.
- Managed monthly purchase order shipments by deadline and cancellation dates.
- Coordinated with suppliers to resolve performance related issues.
- Operated forklift for loading and unloading goods.
- Inspected incoming shipments for damage or discrepancies.
- Provided assistance to other workers as needed.
- Prepared shipping labels for outgoing orders.
- Sorted packages by size, weight, destination.
Sony ElectronicsCypress, CA
Data Coordinator
03.2002 - 05.2004
Job overview
- Verified new purchase order ensuring accuracy in customer invoice and shipping addresses, purchase order number, product number, payment terms, freight terms, case carton quantities and pricing
- Placed purchase orders and manage return materials authorization
- Monitored EDI import sales orders, manage EDI file transaction
- Assisted with providing proof of deliveries for shipping sales orders
- Verified accuracy in CSS orders, provide prompt responses to CSS questions
- Knowledgeable of Sony product division codes Outstanding attention to detail
- Monitored multiple databases to keep track of all company inventory
International Computer GraphicsUnion City, CA
Project Manager & EDI Specialist
10.1998 - 07.2001
Job overview
- Provide timely communication to field and customer regarding order status (receipt, schedule dates and shipment dates)
- Distributed purchase order acknowledgement and price list to customers
- Provide quotes to customer
- Knowledgeable of shipping details for UPS, FedEx
- Supervised order entry for accuracy
- Conducted emergency conference meeting with clients
- O
- Extremely time efficient, processed over 500 order per day and responded to emails within 4 hours
Education
Kalandia College
Associate of Science from Computer Engineering
Skills
- Good knowledge in working with Oracle and Netsuite
- Strong organizational skills; attention to detail
- Outstanding Customer Service
- Good analytical and problem solving skills to
- Evaluate business problems and apply applications
- Knowledge to identify appropriate solutions
- Ability to influence, negotiate and drive project
- Outcomes and deliverables
- Excellent interpersonal skills
- Previously worked in a high-tech environment is
- Highly desirable
- Strong ability given to detail in all aspects of the job
- Strong organizational skills with ability to multitask
- Strong ability to multi-task
- Demonstrated ability to form solid relationships at all Levels
Timeline
Senior Sales Administrator
Sena
11.2023 - 01.2024
Bartender and Server
Phan kitchen and bar
04.2020 - Current
Operations Coordinator
Juki Automation Systems
10.2004 - 12.2018
Data Coordinator
Sony Electronics
03.2002 - 05.2004
Project Manager & EDI Specialist
International Computer Graphics
10.1998 - 07.2001
Kalandia College
Associate of Science from Computer Engineering
Similar Profiles
John HarveyJohn Harvey
Chef De Cuisine at Buck Bar Bar Under cooper kitchenChef De Cuisine at Buck Bar Bar Under cooper kitchen
Zaynah KhanZaynah Khan
Lounge Server at Earls Kitchen + Bar Test KitchenLounge Server at Earls Kitchen + Bar Test Kitchen
Mrinal VermaMrinal Verma
Deputy General Manager at GIGU Hospitality Pvt Ltd- Gillys Resto Bar, Zodiac Bar & KitchenDeputy General Manager at GIGU Hospitality Pvt Ltd- Gillys Resto Bar, Zodiac Bar & Kitchen
Jacob StewartJacob Stewart
Crew Member at McDonald'sCrew Member at McDonald's
Metin UZKUTMetin UZKUT
Process Engineer at LabelB Inc.Process Engineer at LabelB Inc.