Seasoned General Sales Manager with background in devising sales strategies, overseeing operations, and driving revenue growth. Strong leadership skills paired with ability to manage large teams to meet and exceed sales targets. Demonstrated proficiency in fostering client relationships, conducting market analysis, and implementing innovative promotional activities. Consistently impactful in previous roles through strategic planning and execution of sales initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Sales Manager
Autonation Chrysler Dodge Jeep Ram Roseville
Roseville, CA
06.2023 - Current
Developed and implemented strategies to increase sales revenue.
Analyzed market trends and identified potential new customers.
Collaborated with marketing team to develop promotional campaigns.
Created weekly and monthly reports on sales performance, goals, and objectives.
Managed staff of 15 sales representatives, providing guidance and support as needed.
Maintained accurate records of all transactions in the company's CRM system.
Assisted in developing pricing models for various products or services offered by the company.
Negotiated contracts with vendors and suppliers for better pricing terms.
Advised senior management on changes in product offerings based on customer feedback and market conditions.
Identified areas needing improvement in order to maximize efficiency.
Analyzed competitor strategies to gain an edge over them in the marketplace.
Defined goals and objectives to generate significant amounts annually in sales revenue.
Achieved company growth and brand development through market expansion and sales.
Coached, developed and motivated team to achieve revenue goals.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Retail Sales Manager
Autonation Honda Roseville
Roseville
01.2020 - 06.2023
Developed strategies to increase sales and profitability.
Created weekly and monthly reports on store performance and sales objectives.
Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
Monitored employee performance and provided feedback to improve productivity.
Planned promotional events such as in-store discounts or special offers.
Analyzed market data to identify areas of improvement within the store.
Established relationships with vendors, suppliers, and other partners.
Reviewed financial statements regularly to track store performance.
Customer Financial Services Manager
Autonation Honda Roseville
Roseville, CA
02.2019 - 01.2020
Developed strategies to improve customer satisfaction with financial services.
Monitored customer accounts to ensure accuracy and compliance with regulations.
Resolved customer complaints in a timely manner, ensuring customer satisfaction was maintained.
Reviewed customer account statements for accuracy, identifying discrepancies and resolving issues as needed.
Analyzed data from various sources to identify trends in customer spending habits and develop strategies accordingly.
Negotiated loan terms with lenders, ensuring the best possible rates were obtained for customers.
Maintained up-to-date knowledge of industry trends and developments related to customer financial services.
Prepared reports analyzing performance of the department against established objectives.
Sold consumer and small business banking products and services.
Set daily, monthly, quarterly and annual sales goals.
Sales Associate (New Vehicles)
Autonation Honda Roseville
Roseville, CA
08.2017 - 01.2019
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Built relationships with customers to encourage repeat business.
Demonstrated product features and benefits for customers' needs.
Developed promotional strategies to increase sales volume.
Attended weekly team meetings to review performance goals and objectives.
Collaborated with management teams to develop innovative marketing strategies.
Answered incoming telephone calls to provide store, products and services information.
Senior Accountant
Itsalat International Company
Amman, Jordan
08.2013 - 10.2016
Company Overview: Authorized MICROSOFT, SONY and ALCATEL Distributer Mobile Phones
Maintaining and balancing subsidiary accounts by verifying, allocating, posting, reconciling transactions using Microsoft Dynamics AX - ERP System and Minarets- Route Accounting System (Mira)
Preparing and recording asset, liability, revenue, and expenses financial transactions by compiling and analyzing accounts information
Preparing and analyzing financial statements and supporting schedules according to monthly closing schedule and reporting and resolving discrepancies
Analyzing revenues, commissions and expenses to ensure they are recorded appropriately on a monthly basis and assisting with quarterly producer commission reports
Assisting with financial and tax audits and corporate reporting requirements
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram