Fadl-llah Ashiru
Chicago,IL
Summary
Highly skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.
Overview
3
3
years of professional experience
Work History
IT Support
Lioneye Security
03.2018 - 07.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills
Help Desk Technician
Richelieu Foods
06.2019 - 01.2020
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Walked individuals through basic troubleshooting tasks.
Education
Associate of Science - Biology
Malcolm X College
Chicago, IL09.2022
Skills
- Organizational Skills
- Emergency Service Coordination
- Desktop Partitioning Software
- Read Technical Manuals
Timeline
Help Desk Technician
Richelieu Foods
06.2019 - 01.2020
IT Support
Lioneye Security
03.2018 - 07.2021
Associate of Science - Biology
Malcolm X College
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