Fadli Abdirahman
Madison,WI
Overview
2
2
years of professional experience
Work History
After-School Teacher
Islamic Society Of Milwaukee
Milwaukee, WISCONSIN
11.2022 - 05.2023
- Developed and facilitated engaging lesson plans and interactive activities for diverse groups of 10 to 15 students.
- Organized and led cultural events, managing all logistics from preparation to execution.
- Collaborated with parents, community members, and students to support student development and ensure program alignment with community values.
- Implemented classroom management strategies to maintain a positive, and productive learning environment.
Evaluated student progress to tailor instructional approaches effectively.
Customer Service Associate
Amazon
Madison, WISCONSIN
06.2024 - 02.2025
- Resolved customer inquiries promptly, using strong problem-solving and active listening skills.
- Collaborated with team members to improve service procedures and enhance the customer experience.
- Demonstrated reliability and professionalism in adhering to company policies in a fast-paced environment.
Education
Degree - Political Science
University of Wisconsin Madison
Madison05-2027
Salam School
Milwaukee, WI05-2023
Skills
- Working with groups: experience leading activities and tutoring
- Communication: comfortable talking with kids, parents, and customers
- Organization: managing classroom supplies and balancing work with school
- Language: fluent in English and Somali
- Reliability: strong attendance and time management for work and studies
Timeline
Customer Service Associate
Amazon
06.2024 - 02.2025
After-School Teacher
Islamic Society Of Milwaukee
11.2022 - 05.2023
Degree - Political Science
University of Wisconsin Madison
Salam School