Fadwa Barakat
West Milford,NJ
Summary
Skilled Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Highly effective leader, planner, and problem-solver who is well-versed in BSA, OFAC, Patriot Act and other industry best practices. Twenty year history of success in Banking and Financial Management.
Overview
16
16
years of professional experience
Work History
Branch Manager
Santander Bank Us
West Caldwell, NJ
12.2021 - 01.2024
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol & operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors. Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Boosted sales and customer loyalty through incentive programs.
Sr Branch Manager
Wells Fargo
Morris Plains, NJ
02.2012 - 03.2020
- Oversaw day to day operations, including revenue and growth for licensed and private relationship bankers and financial advisors.
- Identify revenue opportunities, define critical goals and success factors and established clear objectives and real action plans.
- Compliance champion in BSA/AML, KYC, CIP, OFAC and CDD.
- Identified small business deficiency and leveraged partner relations to grow and retain small business community.
- Assisted in conducting mock branch audits identifying deficiencies and created action plans
Financial Center Manager
Bank of America
Paramus, NJ
12.2007 - 02.2012
- Recruited and retained full staff at struggling branch
- Lead team to achieve highest compliance/audit scores in district
Education
Associate of Science -
New Jersey City University
Jersey City, NJ05-1990
Skills
- Risk Management
- Coaching and Mentoring
- Talent Recruitment & Development
- Customer Satisfaction
- AML, BSA, OFAC Coach
- Human Resource Policies
Timeline
Branch Manager
Santander Bank Us
12.2021 - 01.2024
Sr Branch Manager
Wells Fargo
02.2012 - 03.2020
Financial Center Manager
Bank of America
12.2007 - 02.2012
Associate of Science -
New Jersey City University
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