Summary
Overview
Work History
Education
Skills
Accomplishments
Rockstar Award
Languages
Timeline
Generic

Fady Cholagh

Rochester Hills

Summary

Detail-oriented professional with extensive experience in contract management, procurement, and administrative support. Proven ability to navigate complex regulations such as FAR and DFARS, delivering results in fast-paced environments. Expertise in vendor negotiation, risk assessment, and compliance reporting. Fluent in Chaldean and Arabic, offering strong communication skills and cross-cultural understanding. Seeking a challenging role to leverage expertise in contract negotiation, vendor management, and compliance within a government or corporate contracting environment.

Overview

15
15
years of professional experience

Work History

Contract Specialist

Department of Defense
12.2024 - Current
  • Develop, evaluate, and issue solicitations, requests for proposals (RFPs), and requests for quotes (RFQs) in accordance with DoD procurement guidelines.
  • Conduct market research to identify qualified vendors and assess industry capabilities to meet government requirements.
  • Analyze contractor proposals, negotiate terms and pricing, and ensure fair and reasonable contract awards.
  • Prepare and execute contract modifications, extensions, and terminations as necessary.
  • Monitor contractor performance, ensuring compliance with contractual terms, delivery schedules, and quality standards.
  • Collaborate with program managers, legal counsel, and financial analysts to support acquisition planning and contract execution.
  • Ensure all contracting activities adhere to the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and agency-specific procurement policies.
  • Maintain contract files and documentation in accordance with audit and compliance requirements.
  • Assist in resolving disputes, performance issues, and claims through proper contract administration and coordination with stakeholders.
  • Support contract closeout procedures, ensuring all obligations are met and funds are properly deobligated.

Immigration Service Assistant

Unites States Immigration Servies
02.2024 - 12.2024
  • Conducted thorough pre-screening of applications and submissions to ensure accuracy, completeness, and inclusion of required documentation.
  • Coordinated and scheduled applicant appointments, maintaining clear communication with applicants and their representatives.
  • Reviewed and updated records across multiple databases, ensuring data integrity through analysis of files, reports, and information systems.
  • Prepared secure, confidential documents with precision and attention to detail.
  • Identified and prioritized applications requiring expedited processing or fee waivers, ensuring proper workflow management.
  • Created and edited professional office documents using word processing, spreadsheet, database, and graphic software tools.
  • Managed individual case files, tracked movement across locations, conducted audits, and served as a records liaison with other agencies.
  • Oversaw the Naturalization Ceremony process by scheduling applicants based on residency, responding to inquiries via phone and email, and verifying required documents before ceremonies.
  • Facilitated Naturalization Ceremonies in coordination with federal courts, ensuring smooth operations and adherence to procedures.
  • Performed preliminary examinations of applicant evidence to determine appropriate actions and managed secure forms while following protocols for sensitive property.
  • Provided in-person customer service to applicants of diverse backgrounds at the Detroit Field Office and Naturalization Ceremonies.
  • Volunteered on short notice to assist with Naturalization Ceremonies across the state, demonstrating adaptability and commitment.
  • Collaborated with teammates to resolve complex cases, ensuring efficiency in case processing.
  • Assisted immigration officers in processing applications, reviewing forms, and verifying supporting documents for accuracy and completeness.
  • Maintained confidentiality and compliance with USCIS policies, federal regulations, and data security protocols.
  • Provided timely assistance to applicants, ensuring accurate completion of forms and documentation.
  • Facilitated communication between stakeholders, enhancing understanding of immigration processes and requirements.
  • Streamlined workflow processes, improving response times for case processing and applicant support.
  • Resolved inquiries efficiently, utilizing knowledge of policies and procedures to support customer needs.

Manager/Part Owner

City Side Market
08.2014 - Current
  • Managed inventory, expense reports, and availability of various products
  • Received, inspected and properly stored deliveries
  • Maintained cash control, funds, deposits and deposited funds in bank
  • Followed state regulations, set up profit margins and increased sales
  • Greeted customers and checked IDs of patrons
  • Managed levels of inventory of product lines to meet demand
  • Maintained work area so that it was always presentable
  • Managed quality rotation and product
  • Developed objectives, operating plans and advertising strategies
  • Maintained data and accounting and operating records
  • Provided job descriptions and scheduling of all personnel
  • Oversaw daily operations to ensure efficient product flow and customer satisfaction.
  • Developed staff training programs to enhance product knowledge and service skills.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Monitored compliance with health regulations, ensuring a safe shopping environment for customers and staff.
  • Streamlined checkout processes, improving transaction speed and customer experience.

Product Specialist/Host

GM Live Cadillac
04.2022 - 02.2024
  • Created and maintained multi-sheet training guides for Cadillac team
  • Trained to engage consumers and dealers in live walk-arounds
  • Weekly scheduled Live in-depth vehicle demonstration
  • Completed video sizzle (commercial) for Escalade, XT4, and Lyriq EV trained on new and emerging electrified vehicles
  • Analyzed market trends to inform product development strategies and enhance competitive positioning.
  • Collaborated with cross-functional teams to streamline product launch processes and improve time-to-market.
  • Developed training materials for sales staff, enhancing product knowledge and driving customer engagement.
  • Coordinated promotional events and product demonstrations, increasing brand visibility and customer interaction.
  • Conducted extensive product evaluations, providing insights that drove design improvements and feature enhancements.
  • Led initiatives to gather customer feedback, informing future product iterations and aligning offerings with market needs.

Narrator/Product Specialist

Ford Motor Company
08.2014 - 04.2022
  • Presented demonstrations regarding product qualifications, specs, engine types, etc.
  • Provided all product related information including transmission choices, colors available and product pricing
  • Demonstrated excellent public relation skills, excellent communication etiquette and professional customer dealing services
  • Educated existing customers about new features in the vehicle
  • Managed a team for the launch of the all-new Mustang Mach-E

Digital Sales Coordinator

CBS Radio Detroit
04.2016 - 12.2017
  • Interface with Sales Planners and Ad Ops team regarding campaign scheduling and optimizations, enter and maintain campaigns within contract management system, schedule flight changes and makegoods
  • Complete reconcile campaign statistics for cluster
  • Create and maintain Facebook page for advertisers
  • Gather campaign delivery data on a weekly and monthly basis via internal and external reporting tools
  • Maintain file of campaign screen shots and proof of campaign launch for all placements
  • Maintain list of current contracts and submitted proposals and

Administrative Admin Training and Development

CBS Radio Detroit WWJ Newsradio 950
02.2013 - 12.2017
  • Produced, distributed, and educated newly hired employees
  • Built proposal, decks, and programs for various Account Executives
  • Create and kept promotion presentations Sales pieces refreshed and up to date with new opportunities
  • Filed, Faxed, assisted in employee hire and interviews
  • Assist in pricing programs and tracking revenue
  • Complete weekly, monthly, quarterly reports
  • Record and forward checks to our shared services department in Nashville, TN
  • Sales support for client presentations, copying, faxing, and binding of presentations
  • Client interaction with advertisers, generate and fax and or email invoices and spot times to advertisers
  • Prioritize and complete work assignments as requested by assigned Account Executives
  • Coordinate office support meetings – including but not limited to ordering food, setting up, tear down of client luncheon and travel arraignments
  • Act as administrative backup to other assistants as needed
  • Cover switchboard when necessary – answer phone, greet consumers and distribute listener prizes
  • Focus on urgent and important tasks, conducted follow ups on various projects, paid strong attention to detail
  • Interact closely with the Traffic Department to ensure smooth execution of sales orders
  • Assistance with obtaining missing radio copy and instruction for our Traffic Department
  • Generate contract confirmations, reports related to sales activities and revenue data
  • Exhibit good interpersonal skills; collaborate with others; maintain composure when faced with difficult situations and personalities

Promotions Coordinator

98.7 AMP Radio & 97.1 The Ticket
06.2013 - 04.2016
  • Assist Marketing Director for 98.7 AMP Radio & 97.1 The Ticket in various office administrative duties
  • Assist Marketing Director in all aspects of planning and execution of LUST Party including: Designed and printed prize descriptions for 98.7 AMP Radios first ever LUST Party
  • In charge of onsite design and layout
  • Assist in stage management and prize distribution
  • Organize station appearances at events and concerts for 98.7 AMP Radio
  • Monitor competitor activity for Programing and Promotions Department at 98.7 AMP Radio
  • Coordinate artist Meet and Greet sessions at 98.7 AMP Radio's events and concerts
  • Assist Marketing Director with public relations and station advertising
  • On-site coordination of the promotions crew and artists during 98.7 AMP LIVE, 98.7 BOO BASH concert, and 98.7 KRINGLE JINGLE
  • In charge of sign-in process and maintenance of 97.1 The Ticket VIP Party for Tigers clients at Opening Day
  • Checked and edited prize slips, prize closet report, and winner tracking report for auditing of Promo Suite for 98.7 AMP Radio

Office Director

One Source Talent
07.2012 - 05.2014
  • Responsible for steady and productive office management while maintaining the second highest sales in the company
  • Arranged extensive lodging stays on behalf of employees
  • Ensure travel profiles are accurate and complete
  • Discussed rates with vendors to reduce the company's overall travel costs.
  • Casted and placed talent for various roles in film, commercial, and print work
  • Executed a daily presentation to a large audience offering education about the company and to elicit interest in partnering with One Source Talent
  • Liaise and networked with a range of stakeholders including: customers, colleagues, suppliers, and partner organizations
  • Responsible for overall management and production of all employees, including, but not limited to, hiring/dismissing staff, maintaining focus towards company and department goals, and surpassing corporate set goals
  • Developed a training program for new hires in three different positions
  • Handled the restocking of any inventory, paperwork, and office supplies and managed finances, sales, and daily logs

U.S. Talent Director

One Source Talent
01.2012 - 07.2012
  • Lunched and maintained a new division within the company
  • Created a script that outlined the company's goals and initiatives as well as questions to ask potential talents
  • Led market research using customer questionnaires and focus groups
  • Conducted interviews, hired, and trained new staff on the new division
  • Marketed the new department to various casting directors and talent

Talent Specialist

One Source Talent
01.2011 - 01.2012
  • Remained the number One Source Talent employee for seven months consecutively
  • Sold professional photography packages to talent to increase their marketability
  • Assisted talent through management of portfolios and resumes
  • Provided exceptional customer service to advise clientele
  • Managed the selection process for prospective talent in reviewing experience, skills, and goal

Education

Bachelor of Arts - General Studies, Business Management and Human Resources

Macomb Community College
Macomb, MI
04.2018

Bachelor of Arts - Commination, Public Relations

Oakland University
Rochester Hills, MI
12.2013

Skills

  • Ability to manage several projects effectively
  • Aptitude to analyze quantitative data
  • Excellent leadership, time management, and organizational skills
  • Experience in managing and booking travel arrangements
  • Fluent in spoken Chaldean and fluent in spoken and written Arabic
  • Proficient in Microsoft Word, PowerPoint, Excel, Photoshop & Outlook
  • Skilled in production management
  • Strong public speaking skills
  • Strong written and verbal presentation skills
  • Multi-tasker, able to work with minimal supervision
  • Research and analysis
  • Contract proposals
  • Contracting policies and regulations
  • Contract performance management
  • Contract development
  • Customer assistance
  • Verbal and written communication
  • Time management abilities

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Rockstar Award

Won Rockstar Award at United Sates Immigration Services 

Languages

Arabic
Native or Bilingual
Chaldean
Native or Bilingual
Spanish
Elementary
English
Full Professional

Timeline

Contract Specialist

Department of Defense
12.2024 - Current

Immigration Service Assistant

Unites States Immigration Servies
02.2024 - 12.2024

Product Specialist/Host

GM Live Cadillac
04.2022 - 02.2024

Digital Sales Coordinator

CBS Radio Detroit
04.2016 - 12.2017

Manager/Part Owner

City Side Market
08.2014 - Current

Narrator/Product Specialist

Ford Motor Company
08.2014 - 04.2022

Promotions Coordinator

98.7 AMP Radio & 97.1 The Ticket
06.2013 - 04.2016

Administrative Admin Training and Development

CBS Radio Detroit WWJ Newsradio 950
02.2013 - 12.2017

Office Director

One Source Talent
07.2012 - 05.2014

U.S. Talent Director

One Source Talent
01.2012 - 07.2012

Talent Specialist

One Source Talent
01.2011 - 01.2012

Bachelor of Arts - General Studies, Business Management and Human Resources

Macomb Community College

Bachelor of Arts - Commination, Public Relations

Oakland University