Fady Momtaz
Murfreesboro,TN
Summary
Dynamic and results-driven professional with a proven track record at Dream Homes Realty, excelling in relationship building and negotiation. Bilingual in Arabic and English, I leverage strong customer service skills and proficiency in Microsoft Excel to enhance team performance and drive successful outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Dream Homes Realty
Nashville, TN
01.2025 - Current
- Developing relationships with potential buyers and sellers to generate leads.
- Showing properties to potential buyers and providing information about the local market.
- Negotiating purchase agreements and contracts with buyers and sellers.
- Preparing and reviewing documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
- Monitoring and updating listings of available properties.
Correctional Officer
State of Tennessee
Nashville, TN
07.2023 - Current
- Supervising inmates with emotional disorders in an effective, firm, and fair manner.
- Initiating and participating in the search of inmates, their housing units, and work areas.
- Completing specialized training courses in self-defense, medical emergencies, and safety management.
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Recruiter
All-Star Personnel
Nashville, TN
02.2022 - 07.2023
- Designing and implementing the overall recruiting strategy.
- Sourcing and attracting candidates by using databases, social media, job fairs, etc.
- Conducting interviews and screening candidates for open positions.
- Coordinating the recruitment of new employees with hiring managers.
- Making employment offers and filing paperwork.
- Keeping abreast of employment law and legislation.
- Monitoring and acting as an advocate for new and existing employees.
- Running a background check on employees.
Bilingual On-site IHT Representative
Staffmark at Hyla & Assurant
La Vergne, TN
07.2021 - 02.2022
- Primary interface between the customer and the on-site Service and Support personnel
- Identify knowledge gaps and create solutions for onsite engineers.
- Ensure that site engineers are up to date on Field Service Bulletins and SOPs.
- Develop monthly trending reports for monthly technical reviews with customer operations management.
- Annual physical count and oversight of service part inventory at each site.
- Work in conjunction with TAM and FAS to coordinate new system placements, develop leads, promote upgrades, and contract renewals.
- Build and maintain strong working relationships with production site operations management to assure satisfaction with the service and support they are receiving.
- Regular travel to site locations to observe and mentor direct reports.
- Partner with Manufacturing, Product Support, NSST, and Technical Training to identify knowledge gaps and inefficiencies
- Provide site coverage for site specialists when they are out of the office.
- HR job: Interpreting the meaning of information for others, training and teaching others, analyzing data or information, judging the qualities of things, services, or people, providing consultation and advice to others, evaluating information to determine compliance with standards, processing information, resolving conflicts and negotiating with others, documenting/recording information, making decisions and solving problems, thinking creatively, interacting with computers, identifying objects, actions, and events, communicating with persons outside the organization, organizing, planning, and prioritizing work, coaching and developing others, establishing and maintaining interpersonal relationships, and performing administrative activities.
Unit Manager
Waffle House
Nashville, Tennessee
12.2020 - 07.2021
- I’m in charge of my store.
- Work all the positions during each shift: grill operator, salesperson, cashier, door corps, customer service, and manager.
- Running all of the aspects of the business: managing, coaching, training, and developing my team of associates; restaurant service and production; and building relationships with my customers and the surrounding community.
- Recruiting people and payroll.
Assistant General Manager
Captain D’s
Nashville, Tennessee
06.2019 - 12.2020
- Responsible for assisting the General Manager in monitoring the day-to-day activities of subordinates.
- I took ownership of the vault to balance and ensure we have adequate cash on hand to accommodate clients.
- Daily count cash drawers to ensure accuracy and prevent unethical behavior from employees
- Involved in recruiting strong candidates to fill vacant roles and successfully assisting new candidates in the onboarding process.
- Ensure clients are extremely satisfied with their orders and their visit to my store.
- Consistently ensure that employees are updated on the current performance of the restaurant.
- Effectively create the employee weekly schedule to ensure we have enough staff to meet client needs.
Assistant General Manager
Moe’s Southwest Grill
Nashville, Tennessee
10.2018 - 06.2019
- Daily count cash drawers to ensure accuracy and prevent unethical behavior from employees
- Responsible for assisting the general Manager in monitoring the day-to-day activities of subordinates
- Involved in recruiting strong candidates to fill vacant roles and successfully assist new candidates in the onboarding process
- Ensure clients are extremely satisfied with their orders and their visit to my store
- Consistently ensure employees are updated on current performance of the restaurant
- Effectively create employee weekly schedule to ensure we have enough staff to meet client needs
Shift Supervisor
O'Charley's
Nashville, Tennessee
07.2017 - 09.2018
- Overseeing all front and back of the house restaurant operations
- Ensuring customer satisfaction through promoting excellent service, and responding to customer complaints tactfully and professionally.
- Maintaining quality control for all food served
- Analyze staff evaluations and feedback to improve the customers' experiences.
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee health code compliance and sanitation standards
- Seek ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports
- Train new employees, and provide ongoing training for all staff.
- Addressing problems and troubleshooting
- Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling
Senior Supervisor
Berry Field Bistro store (HMS Host BNA)
Nashville, Tennessee
04.2016 - 06.2017
- I was a part of the grand opening.
- Overseeing all front and back of the house restaurant operations.
- Ensuring customer satisfaction through promoting excellent service, and responding to customer complaints tactfully and professionally.
- Maintaining quality control for all food served.
- Analyze staff evaluations and feedback to improve the customers' experiences.
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
- Oversee health code compliance and sanitation standards.
- Seek ways to cut waste and decrease operational costs.
- Generate weekly, monthly, and annual reports.
- Train new employees and provide ongoing training for all staff.
- Addressing problems and troubleshooting.
- Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling.
Banquet Server
Opryland Hotel
Nashville, Tennessee
11.2013 - 12.2014
- Set banquet room and halls per instructions of the event manager
- Greet guests in cardinal manner
- Carry food tray to the table
- Clean premises along with stripping tablecloths and napkins
- Take dawn decorations and sets as directed
Quality Assurance
Aerotek Warehouse
Nashville, Tennessee
12.2013 - 02.2014
- Responsible for quality assurance for shipping merchandise
- Ensure matching the orders with customer requirement
- Check shipment packaging
- Worked 12 hour / week ends
Education
GED diploma - GED
W.A Bass High School
Nashville, TN05-2014
Some College (No Degree) - Business Administration And Management
Tennessee State University
Nashville, TNSkills
- Bilingual (Arabic, English)
- Team-oriented
- Task-focused
- Proficient in Microsoft Word
- Proficient in Excel
- Knowledge of Adobe Photoshop
- Customer service
- Fast learner
- Able to teach and train others
- Recruitment
- Problem solver
Accomplishments
- Member of National Society of Leadership and Success since 2010
- Achieved customer service satisfaction during 5 years of experience
- Maintained a positive attitude despite challenges
- Found solutions in difficult situations
- First management position at the age of 20 managing 11 employees
- Managed full-service store like O'Charley's with at least 20 employees at the shift at age 25
- Managed Moe’s Southwest Grill with the owner who trusts me and can move to different stores to make a difference and help him succeed, with at least 10 people working the whole day
References
References will be available on request.
Languages
English
Professional
Arabic
Professional
Timeline
Real Estate Agent
Dream Homes Realty
01.2025 - Current
Correctional Officer
State of Tennessee
07.2023 - Current
Recruiter
All-Star Personnel
02.2022 - 07.2023
Bilingual On-site IHT Representative
Staffmark at Hyla & Assurant
07.2021 - 02.2022
Unit Manager
Waffle House
12.2020 - 07.2021
Assistant General Manager
Captain D’s
06.2019 - 12.2020
Assistant General Manager
Moe’s Southwest Grill
10.2018 - 06.2019
Shift Supervisor
O'Charley's
07.2017 - 09.2018
Senior Supervisor
Berry Field Bistro store (HMS Host BNA)
04.2016 - 06.2017
Quality Assurance
Aerotek Warehouse
12.2013 - 02.2014
Banquet Server
Opryland Hotel
11.2013 - 12.2014
GED diploma - GED
W.A Bass High School
Some College (No Degree) - Business Administration And Management
Tennessee State University
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