Fady Morcous
Omaha,NE
Summary
Detail-oriented professional brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices.
Overview
6
6
years of professional experience
Work History
Bank Teller
American National Bank, US Bank
Council Bluffs, Iowa
11.2023 - Current
- Balanced teller drawers regularly throughout the day according to established procedures.
- Provided assistance to other tellers during peak business hours as needed.
- Developed strong relationships with customers to ensure repeat business.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Supervising Agent
Globe Life
Chicago, Illinois
09.2022 - 01.2024
- Coordinated with other departments to resolve customer issues in a timely manner.
- Conducted regular meetings with team members to review individual goals and objectives.
- Monitored employee performance and provided feedback to ensure quality service was delivered.
- Provided support and guidance to team members on daily tasks and procedures.
- Investigated customer complaints regarding service delivery issues or product defects.
Construction Management Intern
OPPD
Omaha, Nebraska
05.2022 - 12.2022
- Developed and maintained positive relationships with subcontractors and vendors.
- Inspected completed work to ensure adherence to quality standards.
- Monitored compliance with local building codes and regulations.
- Analyzed data from various sources including surveys, drawings, schematics.
- Created detailed reports on current and upcoming projects.
- Evaluated job performance of contractors based on criteria established by the company.
Assistant Manger
Target
Omaha, NE
08.2020 - 05.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
Cahsir
Burger King
Omaha, NE
02.2019 - 08.2020
- Supervised daily operations including scheduling shifts, assigning duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Science - Construction Management
University of Nebraska - Omaha
Omaha05-2026
Skills
- Money Handling
- Financial Transactions
- Customer Needs Assessment
- Customer Relationship Management
- Field Inspection
- Scheduling and Planning
- Status Reporting
- Team Management
- Effective Leadership
Timeline
Bank Teller
American National Bank, US Bank
11.2023 - Current
Supervising Agent
Globe Life
09.2022 - 01.2024
Construction Management Intern
OPPD
05.2022 - 12.2022
Assistant Manger
Target
08.2020 - 05.2022
Cahsir
Burger King
02.2019 - 08.2020
Bachelor of Science - Construction Management
University of Nebraska - Omaha
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