Fadzai Manganukira
American Airlines
Heartland,TX
11
years of professional experience
Experienced with providing top-tier in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Work History
Flight Attendant
2 Years 2 Months- Oversaw cabin safety procedures through preflight inspections and emergency equipment readiness checks.
- Delivered responsive passenger support by resolving special requests, concerns, and onboard needs.
- Directed in-flight safety briefings and maintained FAA regulatory compliance during flight operations.
- Coordinated with pilots, crew members, and gate personnel to support efficient departures and arrivals.
- Documented irregularities, service issues, and safety concerns for post-flight reporting and review.
- Adapted quickly to schedule changes, delays, and challenging situations while maintaining professionalism.
Mortgage Warehouse Funding Specialist
3 Years 1 Month- Entered data into the mortgage warehouse system and prepared bailee letters for notes shipped to investors.
- Scanned loan files for storage, verbally verified wire instructions with title companies, and maintained customer files.
- Prepared activity reports and reconciled daily settlement and disbursement activity.
- Verified the accuracy of loan applications and closing documents and maintained loan and credit records.
- Recorded loan applications, credit information, and fund disbursements using computer systems.
Administrative Assistant
4 Years 7 Months- Created a welcoming environment as the first point of contact for guests entering the community.
- Assisted the Business Office Director with monthly closing and Human Resources with employee files, benefits, and policies.
- Communicated with vendors about invoices and statements and with residents and families about monthly charges.
- Used Microsoft Word, Excel, and Outlook for daily correspondence and reports.
- Monitored daily operations to support efficient workflow and adherence to established processes.
Education
High School Diploma
Skills
Member Service & Relationship Support
Transaction Reconciliation
Account & Records Maintenance
Document Accuracy & Review
Regulatory Compliance
Issue Resolution
Microsoft Office
Cross-Functional Collaboration
Cultural awareness
Interpersonal communications
Problem-solving
Flight safety
Airline operations
Multitasking and organization
Emergency medical training
Timeline
Flight Attendant
American Airlines
05.2024 - 07.2026Read More
Mortgage Warehouse Funding Specialist
Benchmark Bank
08.2020 - 09.2023Read More
Administrative Assistant
Windsor Senior Living
01.2016 - 08.2020Read More
South Garland High School
High School Diploma
Read More
Eastfield College
Read More