FAE DAVIS
Customer-focused professional with experience at Chick-fil-A, Shake Shack, and UPS in both fast-paced customer service and warehouse operations. Proven ability to deliver exceptional service, handle cash accurately, resolve customer concerns, and create a positive experience for every guest. As a UPS Ramp Worker, developed a strong work ethic, attention to detail, and the ability to work efficiently in a physically demanding, safety-focused environment while meeting strict deadlines. Recognized for reliability, teamwork, and adaptability across all roles, with excellent communication, organizational, and problem-solving skills. Quick to learn new systems and procedures and committed to maintaining accuracy, efficiency, and high standards of service in every work environment.
Work History
Ramp Worker
9 Months- Loaded and unloaded packages efficiently to ensure timely processing and delivery.
- Operated forklifts and hand trucks to transport materials within the ramp area.
- Conducted routine safety checks on equipment to maintain operational standards.
- Collaborated with team members to streamline package handling procedures.
CASHIER
7 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
CASHIER
8 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.