Courtney Zeffer
Broadview Heights,OH
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
Work History
Benefits Sales Consultant
Group Management Services Inc.
06.2022 - Current
- Engage with prospective clients acquired through cold and warm leads, employing a consultative approach to comprehensively discuss benefit options and tailor solutions to their unique needs and preferences
- Analyze client requirements and develop accurate quotes, crafting detailed proposals that precisely align with their specific needs and objectives
- Offer dedicated support throughout the implementation process, guiding clients seamlessly through each stage to guarantee a smooth and efficient transition
- Facilitate employee roll-outs for selected benefit lines, ensuring seamless integration and understanding among employees, enhancing overall satisfaction and engagement
Luxury Sales Consultant
Davis Automotive Group
06.2019 - 04.2020
- Warmly greet prospects and conduct in-depth needs analysis, ensuring a comprehensive understanding of their goals and preferences.
- Articulate products and solutions tailored to meet the identified needs, demonstrating a deep understanding of available offerings.
- Skillfully present and negotiate purchase options, fostering a collaborative environment that addresses concerns and facilitates informed decisions.
- Oversee seamless vehicle delivery processes, ensuring a positive and satisfying client experience.
Insurance Sales Agent
State Farm
07.2013 - 01.2016
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Generated quotes and proposals for clients to match individual needs.
Sales Manager
Bally Total Fitness
10.2010 - 07.2013
- Meet and exceed daily, weekly, and monthly sales and retention targets through dedicated and enthusiastic outreach efforts, ensuring consistent growth in the customer base.
- Personalize the buying experience by actively engaging prospective members with our team, programs, and facilities, aligning offerings with individual needs, interests, and objectives.
- Proactively recruit new members by conducting outbound calling campaigns and employing effective lead generation strategies, ensuring a continuous influx of potential clients.
- Assume the responsibility of hiring and coaching sales staff, fostering a motivated and high-performing team to drive sales and customer satisfaction.
- Cultivate and nurture relationships with both new and existing members, establishing trust and rapport to enhance member loyalty and engagement.
Education
Bachelor of Arts - Public Relations
Baldwin Wallace College
Berea, OH05.2008
Skills
- Territory Expansion
- Product and Service Knowledge
- Community Networking
- Industry Trends
- Sales Strategies
- Consultative Sales
- Persuasive Communication
- Lead Generation
- B2B Sales
Community Involvement
- Associate Board Member for Providence House
- Member of Women for B-W
Timeline
Benefits Sales Consultant
Group Management Services Inc.
06.2022 - Current
Luxury Sales Consultant
Davis Automotive Group
06.2019 - 04.2020
Insurance Sales Agent
State Farm
07.2013 - 01.2016
Sales Manager
Bally Total Fitness
10.2010 - 07.2013
Bachelor of Arts - Public Relations
Baldwin Wallace College
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