Summary
Overview
Work History
Education
Skills
Timeline
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FAHAD JAFAR MOHAMMED

Chicago,IL

Summary

Team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic, and background mentoring team members in selling techniques. Deep knowledge in marketing and customer service.

Overview

3
3
years of professional experience

Work History

Sales Supervisor

Hottelecom
Chicago, IL
02.2023 - Current
  • Managed payroll processing, ensuring timely and accurate payments for employees.
  • Conducted cash deposits with precision and maintained accurate financial records.
  • Utilized Intuit QuickBooks to track sales, generate invoices, and maintain financial accuracy.
  • Managed product listings, sales analytics, and customer orders through Amazon Seller Central to optimize sales performance.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
  • Assisted in developing pricing strategies based on market research data and competitor analysis.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Planned and coordinated staff training sessions for new and existing employees.

Sales Representative

Hottelecom
Chicago, IL
01.2022 - 02.2023
  • Developed and implemented sales strategies to increase customer base.
  • Assisted in developing pricing strategies based on market research data and competitor analysis.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Analyzed customer feedback to improve products and services.
  • Provided technical support for customers using the company's products or services.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Managed inventory levels by ordering sufficient stock for each account.

Education

MBA - Management Information Systems

Concordia University Wisconsin
Mequon, WI
12-2023

Skills

  • Managing sales transactions
  • Proficient in Intuit QuickBooks
  • Amazon Seller Central
  • Financial reporting
  • Sales team assistance
  • Sales expertise
  • Tracking sales metrics
  • Client acquisition
  • Operations
  • Sales strategy development
  • Training staff
  • Problem-Solving
  • Communication
  • Leadership

Timeline

Sales Supervisor

Hottelecom
02.2023 - Current

Sales Representative

Hottelecom
01.2022 - 02.2023

MBA - Management Information Systems

Concordia University Wisconsin

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FAHAD JAFAR MOHAMMED