Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Fahd Hussien

Drexel Hill,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

RiteChoice Family Services Inc.
08.2024 - Current
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.

Front Desk Receptionist

Redroof inn
09.2023 - Current
  • Greeted customers warmly and made them feel welcome.
  • Greeted arriving guests and checked them in to their rooms.
  • Processed guest check-outs, including payment processing and providing receipts.
  • Monitored hotel occupancy, rate availability, and special requests or needs of guests.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
  • Completed end-of-day reconciliations of cash drawers and credit card transactions.
  • Prepared detailed audit reports at the end of each shift.
  • Received payments from customers via cash or credit cards.

Operations Manager, Banking Finance

EALB
10.2022 - 09.2023
  • Developed and implemented operational processes to ensure compliance with banking regulations.
  • Monitored daily operations performance and identified areas for improvement.
  • Conducted regular meetings with staff to discuss customer service issues and resolve problems.
  • Coordinated with other departments to implement changes in policies and procedures related to banking operations.
  • Managed day-to-day activities such as transactions processing, account maintenance, and customer support.
  • Provided guidance on foreign exchange regulations as they relate to international trade finance activities.
  • Prepared reports summarizing trade finance operations and results.
  • Evaluated documentation related to international payments for accuracy and completeness.
  • Reviewed and processed trade finance transactions, including letters of credit, collections, guarantees and open account.

Banking Operations Specialist

EALB
04.2020 - 10.2022
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Reviewed documents for accuracy and completeness to ensure compliance with banking regulations.
  • Conducted daily reconciliation of accounts, identified discrepancies and resolved issues in a timely manner.
  • Performed cash management activities such as vault balancing and currency ordering.

Universal Teller

EGbank
10.2016 - 04.2020
  • Processed customer transactions, including deposits, withdrawals and loan payments.
  • Provided information to customers regarding account balances, products and services.
  • Balanced cash drawer daily with accuracy.
  • Verified customer identification for cash transactions.
  • Assisted in opening new accounts and closing existing accounts.
  • Performed maintenance on ATM machines when necessary.
  • Maintained confidentiality of client information at all times.
  • Reconciled discrepancies between systems or accounts quickly and accurately.
  • Adhered to all applicable laws, regulations, policies and procedures related to banking operations.
  • Handled large sums of money with care while maintaining security protocols.
  • Educated customers on the benefits of using electronic banking services.

Education

Bachelor of Commerce - Accounting, Business Managment

Future Academy
07-2012

Skills

  • Customer Service
  • Cash Handling
  • Project Management
  • Departmental support
  • Office Organization
  • Staff Management

    • Administrative Support

    Microsoft Word

    Microsoft Excel

Accomplishments

  • I was the youngest operation Manager in the history of the bank

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Administrative Assistant

RiteChoice Family Services Inc.
08.2024 - Current

Front Desk Receptionist

Redroof inn
09.2023 - Current

Operations Manager, Banking Finance

EALB
10.2022 - 09.2023

Banking Operations Specialist

EALB
04.2020 - 10.2022

Universal Teller

EGbank
10.2016 - 04.2020

Bachelor of Commerce - Accounting, Business Managment

Future Academy

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Fahd Hussien