Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fahim Arshad

Valley Stream,NY

Summary

Dynamic professional with a proven track record at Best Western Hotel, excelling in customer service and team leadership. Recognized for problem-solving abilities and efficient operations management. Skilled in package handling and safe driving, consistently delivering exceptional results while fostering a positive work environment. Committed to enhancing guest experiences and operational efficiency.

Overview

20
20
years of professional experience

Work History

City Letter Carrier

Post Office
07.2024 - Current

Delivered mail efficiently across designated routes, ensuring timely service to customers. Maintained accurate records of deliveries and pickups, enhancing operational accountability. Provided exceptional customer service by addressing inquiries and resolving issues promptly. Collaborated with management to enhance delivery systems and improve overall service quality. Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner. provided customer best customer experience by delivering mail accurately and efficiently to city residents with zero mistakes. Navigated through various harsh weather conditions safely while ensuring the prompt delivery of mail items Planned and cased mail in sequence of delivery for designated route. Ensured timely delivery of packages and parcels to established routes and schedules. Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations. Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information. Offered friendly and efficient service to customers, handled challenging situations with ease. Observed traffic and safety regulations for safe transport and delivery of mail.

Driver

Uber Lyft
05.2015 - 11.2023

Ensured timely and safe transportation to all clients in new york new jersey and connecticut area. Conducted routine vehicle inspections to maintain compliance with safety regulations and cleanliness. Followed all relevant traffic laws and safety regulations. Utilized different apps and other navigation tools to plan routes and stay on schedule. Maintained professional and friendly behavior during trips and maintained and 4.9 or higher service rating. Ensured timely and safe service to all clients with no problems.

Assistant Manager

Best Western Hotel
01.2008 - 05.2015

Supervised my team in day to day operations to meet performance, quality and service expectations. Maintained a clean, safe, and organized hotel environment to enhance the customer experience. Developed good working relationships with staff, resulting in a positive work environment. Provided excellent guest experience by addressing and resolving complaints promptly. Managed inventory levels to minimize stockouts. Did market research to offer best rates for our guests. handled all forms of guest communication by phone ,fax, emails and reviews.

Contract Technician

Comcast
01.2009 - 12.2010

Provided daily service to clients with home installations of tv, phone and internet. handled different trouble calls. used company trucks and tools to complete my daily tasks and Provided excellent customer service.

Manager

Turkey Hill
05.2005 - 12.2008

Assisted in daily operations, ensuring compliance with safety standards and procedures. Supported my team members in executing routine tasks to enhance workflow efficiency. Monitored work environment, inventory and call outs. Managed documentation for operational processes, ensuring accuracy and accessibility of information. Accomplished multiple tasks within established timeframes.

Education

Associate of Science - Mathematics

HACC
Harrisburg, PA
06-2013

Associate of Science - Mathematics, Physics And Chemistry

Fazia College Kallar Kahar
Pakistan
04-2002

Skills

  • basic computer knowledge
  • typing 40 wpm
  • problem solving
  • memory recall
  • fast learning
  • Package handling
  • Safe driving
  • Weather preparedness

Languages

English
Full Professional
Hindi
Full Professional

Timeline

City Letter Carrier

Post Office
07.2024 - Current

Driver

Uber Lyft
05.2015 - 11.2023

Contract Technician

Comcast
01.2009 - 12.2010

Assistant Manager

Best Western Hotel
01.2008 - 05.2015

Manager

Turkey Hill
05.2005 - 12.2008

Associate of Science - Mathematics

HACC

Associate of Science - Mathematics, Physics And Chemistry

Fazia College Kallar Kahar