Fahim Jamal
Queens,NY
Summary
Determined and motivated Business Analyst with over five (5+) years of work experience in various industries with Agile and Waterfall software development. Consistently participated and contributed for excellence and successful projects. Strength in writing documents such as BRD, FRD, RTM, Use Cases, Test Cases, User Stories, and gathering requirements for business needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Systems Analyst V
Wells Fargo
03.2023 - 02.2024
- Involved in the complete SDLC-(System Development Life Cycle)from Requirement gathering to actual delivery of the Extracts which include all the loan origination and servicing data across:
- Loan Detail – (Home equity, mortgage and Small business portfolios) Charge off, Recovery, Expenses, Real Estate Secure, Market Risk& CBA to TDBFG (TD Bank Canada) for modeling of capital adequacy in order to be BASEL- II compliant.
- Created High level requirements doc to capture all the requirements and define the in scope & out of Scope for the project in one central document which is signed off by the stake holders.
- Implemented the entire Agile Methodology of application development with its various workflows, artifacts, and activities
- Worked on Payment Kiosks, Countertop payment devices, web payment flows, IR payment solutions.
- Was responsible for conducting Gap Analysis for the fields which are required for BASEL and the fields available in the historical source system from Commerce and then getting the Gap analysis doc signed off from business (Retail Risk) to avoid any disturbances in the scope of the project
- Created SRS (System Requirements Doc) to facilitate the ETL team to develop their SDS (System Design Specification doc).
- Supported IT & Risk Management in Business Continuity Planning for Item Processing department
- Daily production of accurate and timely internal market risk reports for risk management, front office and senior management. This will involve reconciliation of discrepancies of positions and sensitivities between Risk and P&L systems.
- Acted as a liaison between business users and system development team during development process
- Worked on front-end Loan IQ and back-end tables to obtain currency conversion data as well as running ad-hoc queries. Investigate to ensure movements in risk are correct.
- Responsible for the running of the daily limit monitoring process.
- Acquired in-depth knowledge of the banking industry (Mortgage, Assets, and Accounts Receivables/Accounts Payables etc)
- Created Use Case specifications, business flow diagrams, Use Case diagram and Sequence diagram using MS Visio, so the developers and other stake holders can understand the business process according to their perspective with possible alternate scenarios
- Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
- Wrote SQL for data profiling and developed data quality reports on the commerce source systems.
- Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
- Created and managed project templates, use case project templates, requirement types and traceability relationships
Business Analyst
HealthNet
02.2021 - 02.2023
- Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
- Responsible for facilitating systems and business processes, function and organization design, working collaboratively with the enterprise architecture team, business strategists, process owners and subject matter expert.
- Gathered requirement from clients to prepare Business Requirement Document (BRD), Functional Requirement Document (FRD), functional specifications, use cases, conceptual modeling, and guided technical team in new custom development and enhancement.
- Responsible for Scheduling jobs for weekly, daily data refresh on different Power BI reports .
- Designed and implemented Dashboards and Scorecards with business KPIs using Performance Point Server and published them via Power BI .
- Created notifications and alerts, subscriptions to reports in the Power BI service.
- Conducted user interviews and documented business and functional requirements.
- Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to understand the requirements.
- Perform Medical record review to retrieve documentation for specific information to HEDIS clinical measures.
- Requirements Document (BRD) and Systems Requirements Specification (SRS).
- Facilitated meetings with the technical team and client team to analyze the current process and gather requirements for the proposed process.
- Analyzed Audit and Change Files of 834, 835, 820, 837 PDI, 997, 999, 270 & 271HIPAA EDI Transactions using MS Word, MS Excel.
- Tracked change requests.
- Daily and weekly status reporting to senior management.
- Responsible for architecting integrated HIPAA, Medicare solutions, Facets.
- Worked in accordance with the Agile/Scrum methodology for various phases of the business and created business vision, business architecture documents and mock reports.
- Used the guidelines and artifacts of the Agile Process to strategize the Implementation in different sprints of the Software Development Life Cycle.
- Create Mapping documents, ETL technical specifications and various documents related to data migration.
- Develop a strong understanding of the commercial healthcare industry, particularly from a payer perspective.
Business Analyst
Charter Communications Inc
03.2019 - 01.2021
- Gathered Business Requirements, analyzed data/workflows, defined the scope, and performed GAP analysis.
- Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business Requirements and User and Functional Requirement Specifications.
- Worked with two billing systems. ICOMS & CSG
- Facilitated collection of Functional Requirements from system users, and prepared Business and Technical Requirement Specification documents.
- Strong experience in XML, XSLT, XPath and XML Spy.
- Lead API requirements gathering, developing use case documentation and partnering with business partners to deliver business logic API solutions.
- Helped lead the transition of Requirements Management in the Business Analyst Team to the agile methodology by creating and managing user stories and Requirements Traceability Matrices in the JIRA toolset.
- Involved in functional, Integration and Regression testing of Several IVR Applications.
- Perform the load testing on the web services using the SOAPUI.
- Effectively used SOAP UI and other XML tools for API level testing.
- Captured user story points, categorized into respective epics and maintained the requirements matrix.
- Developed User Stories throughout the Agile Lifecycle as well as created various UML diagrams such as Business Use Case, Activity and State Chart diagrams with tools like Rational Rose and MS Visio.
- Expertise in all phases of software testing life cycle and specialized in SOAP/API Testing
- Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
Education
Bachelor of Arts - Accounting & Information Systems
CUNY Queens College
Flushing, NY12.2016
Skills
- Agile Scrum/ Waterfall Methodology
- SDLC
- Kanban
- KYC/AML
- Business Analysis
- Project Management
- Requirement Elicitations
- Data Mapping
- GAP Analysis
Certification
Certified ScrumMaster, Scrum Alliance 2020
Timeline
Business Systems Analyst V
Wells Fargo
03.2023 - 02.2024
Business Analyst
HealthNet
02.2021 - 02.2023
Business Analyst
Charter Communications Inc
03.2019 - 01.2021
Bachelor of Arts - Accounting & Information Systems
CUNY Queens College
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